AdChoices
Defect
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.
Larry H. Miller Chrysler Dodge Jeep Ram Avondale
2020 Dodge Durango Recall
Dodge Durango Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ
SCHEDULE NOWFrequently asked questionsAir Bag
FREE1 OPEN RECALL
NHTSA campaign 21V280000 · 2,721 vehicles affected
Consequence
A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.
Corrective Action
Dealers will tighten or replace the fastener, free of charge. The recall is expected to begin June 11, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.
Backup Camera
FREE1 OPEN RECALL
NHTSA campaign 20V191000 · 318,537 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4 or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such
Consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Corrective Action
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Air Bag1
FREE1 OPEN RECALL
NHTSA campaign 21V280000 · 2,721 vehicles affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.
Consequence
A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.
Corrective Action
Dealers will tighten or replace the fastener, free of charge. The recall is expected to begin June 11, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.
Backup Camera1
FREE1 OPEN RECALL
NHTSA campaign 20V191000 · 318,537 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4 or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such
Consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Corrective Action
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Don't Want To Service? Sell Us Your Car!
Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2020 Dodge Durango?
- NHTSA identifies two recalls for the 2020 Dodge Durango: one affecting the Air Bag component and one affecting the Backup Camera component.
- The air bag recall concerns a potentially loose or missing SABIC fastener that may cause incorrect deployment and increase injury risk.
- The backup camera recall concerns software that may leave the rearview image displayed after shifting out of reverse, creating a distraction and crash risk.
How do I check if my 2020 Dodge Durango has an open recall?
- You can check your 2020 Dodge Durango by VIN at NHTSA.gov or receive a free VIN check at our service department.
- Our team can explain whether an open remedy applies and help arrange the next step.
How much does a 2020 Dodge Durango recall repair cost?
- A 2020 Dodge Durango recall repair is free at an authorized dealer when the vehicle has an applicable open manufacturer recall.
- The air bag fastener remedy and backup camera software update are performed at no charge.
Can an independent shop fix a 2020 Dodge Durango recall?
- No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
- Authorized technicians have access to the manufacturer procedures, diagnostic equipment, and recall-specific repair process.
Does an open recall affect the trade-in value of the 2020 Dodge Durango?
- Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in review; visit our trade-in page to get started.
- A VIN check helps clarify whether a manufacturer remedy remains open before you discuss your vehicle's trade-in.
Recall Service & Dealership Highlights
Address Safety Concerns
NHTSA recall information identifies an air bag issue in which a loose or missing Side Air Bag Inflatable Curtain fastener may cause incorrect deployment and increase injury risk. It also identifies a backup camera software issue that may leave the rearview image on screen after shifting out of reverse, creating a distraction and increasing crash risk. These concerns involve occupant protection and driver awareness, so waiting can prolong exposure to a known safety issue. A VIN check quickly determines whether your Durango has an open remedy, and the applicable repair is completed by an authorized dealer at no charge.
Factory-Authorized Expertise
Larry H. Miller Chrysler Dodge Jeep Ram Avondale provides recall service with factory-trained technicians, manufacturer diagnostic tools, and OEM parts or software procedures. Our team follows the remedy specified by Chrysler and completes qualifying recall repairs free of charge. Located in Avondale, Arizona, our dealership serves drivers from Goodyear, Buckeye, Phoenix, and nearby communities. Choosing an authorized franchise dealer helps ensure the air bag fastener or backup camera software receives the correct manufacturer-directed attention. Visit Larry H. Miller Chrysler Dodge Jeep Ram Avondale at 10101 West Papago Freeway for dependable recall support.
Take the Next Step
Start with a VIN check, then bring your Durango to our service department if an open recall appears or if you are unsure whether prior work was completed. You can schedule an appointment for the check and repair, and the VIN review is free. Do not delay simply because you have not noticed a problem; recall conditions can exist before symptoms appear. Our service advisors will explain the remedy and help coordinate your visit, giving you a clear path from uncertainty to completed manufacturer-authorized recall service.