10101 W Papago Fwy Directions Avondale, AZ 85323-5306
Larry H. Miller Chrysler Dodge Jeep Ram Avondale
Chrysler Pacifica Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ
SCHEDULE NOWFrequently asked questionsNHTSA campaign 20V191000 · 318,537 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4 or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such
Consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Corrective Action
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
NHTSA campaign 20V334000 · 23,079 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles (PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Consequence
A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
Corrective Action
FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. Owner Notifications will begin on or about July 29, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
NHTSA campaign 20V191000 · 318,537 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4 or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such
Consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Corrective Action
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
NHTSA campaign 20V334000 · 23,079 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles (PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Consequence
A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
Corrective Action
FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. Owner Notifications will begin on or about July 29, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
5 common questions answered
NHTSA identifies two recall concerns for the 2020 Chrysler Pacifica. A rearview camera software error may leave the image displayed after shifting out of reverse, creating a distraction and increasing crash risk. On certain Pacifica Plug-in Hybrid Electric Vehicles, a 12-volt isolator post may develop a high-resistance connection that can overheat and increase the risk of fire. Owners of affected plug-in hybrids should follow the manufacturer's parking and liquid precautions until the final repair is completed. Waiting can leave a known safety concern unresolved, so arrange a free VIN check and ask our team whether your Pacifica needs immediate recall service.
Larry H. Miller Chrysler Dodge Jeep Ram Avondale provides authorized recall service for drivers in Avondale, Goodyear, Buckeye, Tolleson, and nearby West Valley communities. Our factory-trained technicians use manufacturer diagnostic tools and OEM parts to identify the correct remedy for your Pacifica. Recall inspections, software updates, and manufacturer-specified repairs are completed at no charge to the owner when covered by the recall. Visit us at 10101 West Papago Freeway in Avondale, AZ, or call 480-207-2126 to discuss your vehicle and arrange service with confidence.
Start with your Pacifica's VIN and let our service team check for open recalls. Bring the vehicle to Larry H. Miller Chrysler Dodge Jeep Ram Avondale so a technician can verify the condition and complete the manufacturer remedy when applicable. You can schedule service even if you are unsure whether a recall applies or whether prior work was completed—the check is free. If you received a notice, have a safety concern, or want reassurance before a trip, contact us today and let our team guide you through the next step.
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