10101 W Papago Fwy Directions Avondale, AZ 85323-5306
Larry H. Miller Chrysler Dodge Jeep Ram Avondale
Jeep Grand Cherokee Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ
SCHEDULE NOWFrequently asked questionsNHTSA campaign 20V699000 · 28,884 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Consequence
Combustion in the intake manifold can increase the risk of a fire.
Corrective Action
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall is expected to begin December 31, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
NHTSA campaign 20V191000 · 318,537 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4 or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such
Consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Corrective Action
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
NHTSA campaign 20V183000 · 515 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
Consequence
A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.
NHTSA campaign 20V699000 · 28,884 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Consequence
Combustion in the intake manifold can increase the risk of a fire.
Corrective Action
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall is expected to begin December 31, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
NHTSA campaign 20V191000 · 318,537 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4 or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such
Consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Corrective Action
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
NHTSA campaign 20V183000 · 515 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
Consequence
A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.
5 common questions answered
NHTSA recall information identifies three safety concerns for certain 2019 Jeep Grand Cherokee vehicles. An EGR cooler may crack and allow a combustible mixture into the intake manifold, increasing fire risk. A backup camera software error may leave the rearview image displayed after shifting out of reverse, creating distraction and crash risk. A front differential with insufficiently hardened pinion gears may wear down, causing loss of power while driving or loss of the PARK function when stationary. Waiting to confirm an open recall can leave these risks unresolved. A free VIN check is a practical first step, even if your vehicle seems to drive normally.
Larry H. Miller Chrysler Dodge Jeep Ram Avondale serves drivers throughout Avondale, Goodyear, Buckeye, Tolleson, and nearby Arizona communities with manufacturer-authorized recall service. Factory-trained technicians use manufacturer diagnostic tools, repair procedures, and OEM parts when the remedy requires replacement. Depending on the recall, service may include an EGR cooler replacement, intake manifold inspection, radio display software update, or front differential replacement. Covered manufacturer recall remedies are performed at no charge to the owner. Visit Larry H. Miller Chrysler Dodge Jeep Ram Avondale at 10101 West Papago Freeway for knowledgeable assistance and clear next steps.
Start by bringing your Grand Cherokee to our service department for a VIN check. The team can confirm whether an open recall applies, explain the manufacturer remedy, and arrange the appropriate repair. If you are unsure whether a previous owner completed the work, still schedule service so the vehicle can be reviewed. Bring any recall notice you received, and allow the service team to verify the vehicle identification number. Acting promptly helps address safety concerns before they become more serious. Contact Larry H. Miller Chrysler Dodge Jeep Ram Avondale to schedule an appointment for free recall assistance.
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