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Larry H. Miller Chrysler Dodge Jeep Ram Avondale
Dodge Durango Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ
SCHEDULE NOWFrequently asked questionsNHTSA campaign 20V191000 · 318,537 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4 or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such
Consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Corrective Action
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
NHTSA campaign 20V183000 · 515 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
Consequence
A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.
NHTSA campaign 20V191000 · 318,537 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4 or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such
Consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Corrective Action
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
NHTSA campaign 20V183000 · 515 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
Consequence
A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.
5 common questions answered
NHTSA identifies two safety-related concerns for the 2019 Dodge Durango. A Backup Camera software error may leave the rearview image displayed after shifting out of reverse, distracting the driver and increasing crash risk. A Differential Unit defect may allow front differential pinion gear teeth to wear, potentially causing loss of power while driving or loss of the PARK function when stationary. These conditions may not be obvious during normal driving. Waiting can leave a known safety concern unresolved, so check your VIN and schedule service at the first opportunity. Recall remedies are performed at no charge to the owner.
At Larry H. Miller Chrysler Dodge Jeep Ram Avondale, factory-trained technicians handle manufacturer recall procedures with manufacturer diagnostic tools and OEM parts when required. The Backup Camera software update and Differential Unit replacement are completed according to the applicable factory remedy, at no charge for an open recall. Our service team proudly assists drivers in Avondale, Goodyear, Buckeye, Tolleson, Litchfield Park, and nearby West Valley communities. Call 480-207-2126 or schedule an appointment so your vehicle can receive the right inspection and repair from an authorized franchise dealer.
Start by checking your VIN through NHTSA.gov or by contacting our service department for a free check. If your 2019 Dodge Durango has an open recall, bring it to Larry H. Miller Chrysler Dodge Jeep Ram Avondale and schedule service for the manufacturer remedy. You can book even if you are unsure whether a previous repair was completed; our team can verify the status before work begins. Do not delay because the vehicle seems normal. Call 480-207-2126, visit 10101 West Papago Freeway in Avondale, AZ, and ask about service financing if you need service now and pay later.
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