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Defect
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles (PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Larry H. Miller Chrysler Dodge Jeep Ram Avondale
2019 Chrysler Pacifica Recall
Chrysler Pacifica Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ
SCHEDULE NOWFrequently asked questionsBattery Cable
FREE1 OPEN RECALL
NHTSA campaign 20V334000 · 23,079 vehicles affected
Consequence
A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
Corrective Action
FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. Owner Notifications will begin on or about July 29, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
Battery Cable1
FREE1 OPEN RECALL
NHTSA campaign 20V334000 · 23,079 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles (PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Consequence
A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
Corrective Action
FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. Owner Notifications will begin on or about July 29, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
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Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2019 Chrysler Pacifica?
- NHTSA identifies one recall for the 2019 Chrysler Pacifica model line involving the Battery Cable component and certain Pacifica Plug-in Hybrid Electric Vehicles.
- The 12-volt isolator post behind the driver’s seat may develop high resistance, which can cause overheating and increase the risk of fire with the vehicle on or off.
How do I check if my 2019 Chrysler Pacifica has an open recall?
- You can check your 2019 Chrysler Pacifica at NHTSA.gov or receive a free VIN check at our service department.
- Bring the vehicle identification number to Larry H. Miller Chrysler Dodge Jeep Ram Avondale so our team can review the recall status and explain the next step.
How much does a 2019 Chrysler Pacifica recall repair cost?
- A 2019 Chrysler Pacifica recall repair is free at an authorized dealer when the vehicle is covered by the open manufacturer recall.
- The manufacturer remedy may include an inspection, tightening, gasket installation, or replacement of compromised components as specified by FCA US LLC.
Can an independent shop fix a 2019 Chrysler Pacifica recall?
- No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
- Our factory-trained technicians use manufacturer diagnostic tools and OEM parts when the recall procedure calls for replacement.
Does an open recall affect the trade-in value of the 2019 Chrysler Pacifica?
- Buyers and dealers check recall status, so completing an open recall can help keep the trade-in process straightforward; visit our trade-in page to value your vehicle.
- Our team can help you understand the recall status before you discuss your Pacifica’s next vehicle.
Recall Service & Dealership Highlights
Understand the Safety Risk
NHTSA’s recall concerns the Battery Cable component on certain 2017–2020 Pacifica Plug-in Hybrid Electric Vehicles. The 12-volt isolator post behind the driver’s seat may develop a high-resistance connection. That electrical resistance can generate heat and increase the risk of a fire while the vehicle is parked or operating. FCA US LLC advises affected owners not to park inside buildings or near other vehicles and to keep liquids away from the rear-seat area until the final repair is completed. Waiting can leave a potentially hazardous condition unresolved, so contact our team promptly if you received a notice or have questions about your vehicle’s status.
Factory-Backed Service Nearby
Larry H. Miller Chrysler Dodge Jeep Ram Avondale provides recall assistance for drivers in Avondale, Goodyear, Tolleson, Buckeye, and nearby West Valley communities. Our factory-trained technicians use manufacturer diagnostic tools to check the VIN, inspect the affected area, and follow the authorized repair procedure. When the recall applies, the manufacturer remedy is performed at no charge to the owner. OEM parts are used when replacement is required, helping preserve the repair standards designed for your Pacifica. Visit us at 10101 West Papago Freeway in Avondale, Arizona, for knowledgeable, reassuring support.
Take the Next Step
Start with a VIN check, then bring your Pacifica to our service department for guidance. You can schedule service even if you are unsure whether the recall repair was completed; the check is free, and our team can explain the result. If the vehicle is affected, we will review the manufacturer instructions and arrange the appropriate inspection or remedy. Until you receive guidance, follow the safety precautions in your recall notice. Larry H. Miller Chrysler Dodge Jeep Ram Avondale is ready to help you move forward with confidence.