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Defect
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles (PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Larry H. Miller Chrysler Dodge Jeep Ram Avondale
2019 Chrysler Pacifica Hybrid Recall
Chrysler Pacifica Hybrid Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ
SCHEDULE NOWFrequently asked questionsBattery Cable
FREE1 OPEN RECALL
NHTSA campaign 20V334000 · 23,079 vehicles affected
Consequence
A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
Corrective Action
FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. Owner Notifications will begin on or about July 29, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
Battery Cable1
FREE1 OPEN RECALL
NHTSA campaign 20V334000 · 23,079 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles (PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Consequence
A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
Corrective Action
FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. Owner Notifications will begin on or about July 29, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
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Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2019 Chrysler Pacifica Hybrid?
- NHTSA has issued one recall for the 2019 Chrysler Pacifica Hybrid, affecting the Battery Cable component.
- The 12-volt isolator post behind the driver’s seat may develop high resistance, which can cause overheating and increase the risk of fire.
- The manufacturer’s remedy includes an inspection and, when necessary, installation or replacement work.
How do I check if my 2019 Chrysler Pacifica Hybrid has an open recall?
- You can check your 2019 Chrysler Pacifica Hybrid at NHTSA.gov or receive a free VIN check at our service department.
- Our team can compare your VIN with the manufacturer’s open recall records.
- Schedule an appointment if you want our team to check the vehicle and explain the next steps.
How much does a 2019 Chrysler Pacifica Hybrid recall repair cost?
- A 2019 Chrysler Pacifica Hybrid recall repair is free at an authorized dealer when covered by the manufacturer’s safety recall.
- Manufacturer safety recall remedies are performed at no charge to the owner.
- An authorized technician will complete the remedy specified by the manufacturer.
Can an independent shop fix a 2019 Chrysler Pacifica Hybrid recall?
- No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
- Authorized dealers use manufacturer diagnostic tools, factory-trained technicians, and the procedures specified for the recall.
- Contact Larry H. Miller Chrysler Dodge Jeep Ram Avondale to arrange the inspection and repair.
Does an open recall affect the trade-in value of the 2019 Chrysler Pacifica Hybrid?
- Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in process.
- Use our trade-in page to begin evaluating your vehicle.
- Our team can help you understand the recall status before you discuss your next vehicle.
Recall Service & Dealership Highlights
Address the Safety Risk
NHTSA identifies a Battery Cable recall involving the 12-volt isolator post behind the driver’s seat. The post may develop a high-resistance electrical connection, which can overheat and increase the risk of a fire while the vehicle is on or off. Waiting can leave the vehicle exposed to the condition described by the manufacturer. Until the final repair is completed, do not park the vehicle inside a building or near other vehicles, and keep liquids away from the backseat area. Bring the vehicle in for the available interim inspection so the joint can be evaluated and the appropriate remedy can be arranged.
Authorized Recall Expertise
Larry H. Miller Chrysler Dodge Jeep Ram Avondale provides recall support with factory-trained technicians, manufacturer diagnostic tools, and OEM parts when replacement is required. Our team follows the manufacturer’s repair instructions and performs covered recall remedies at no charge to the owner. We serve drivers throughout Avondale, Goodyear, Buckeye, Tolleson, and nearby communities in Arizona. Visit us at 10101 West Papago Freeway in Avondale for a VIN check, interim inspection, or recall repair. You can rely on an authorized franchise dealer to handle this safety concern correctly.
Take the Next Step
Start by checking your VIN through NHTSA.gov or contacting our service department for a free recall check. Bring your 2019 Chrysler Pacifica Hybrid to Larry H. Miller Chrysler Dodge Jeep Ram Avondale so our team can verify the vehicle’s status and complete the manufacturer’s remedy when applicable. Even if you are unsure whether the recall was repaired, schedule service and let our technicians confirm it. A free check can replace uncertainty with a clear plan, and prompt attention helps you address the safety concern responsibly.