Larry H. Miller Chrysler Dodge Jeep Ram Avondale

2018 Dodge Journey Recall

Dodge Journey Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ

Frequently asked questions

Recall Summary

5 recalls found · All repairs FREE

Electrical System

FREE2 OPEN RECALLS

NHTSA campaign 18V524000 · 12,779 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and Chrysler Pacifica vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Consequence

A vehicle stall can increase the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2018 Dodge Journey?
  • NHTSA identifies six recalls for the 2018 Dodge Journey involving the Electrical System, Brake Caliper, Backup Camera, and Rearview Mirror.
  • The Electrical System has two recalls: one involving a possible powertrain control-module failure and another involving cruise-control deactivation software.
  • The Brake Caliper recall concerns potentially reduced rear braking performance.
  • The Backup Camera and Rearview Mirror recalls concern lost or delayed rear camera visibility.
How do I check if my 2018 Dodge Journey has an open recall?
  • You can check your 2018 Dodge Journey VIN at NHTSA.gov or request a free VIN check from our service department.
  • Larry H. Miller Chrysler Dodge Jeep Ram Avondale can confirm open recalls and explain the applicable remedy.
How much does a 2018 Dodge Journey recall repair cost?
  • A 2018 Dodge Journey recall repair costs nothing when completed by an authorized dealer under the manufacturer remedy.
  • Applicable repairs are performed at no charge to the owner.
Can an independent shop fix a 2018 Dodge Journey recall?
  • No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
  • An independent shop may provide other automotive services, but the official recall remedy should be completed through an authorized dealer.
Does an open recall affect the trade-in value of the 2018 Dodge Journey?
  • Buyers and dealers check recall status, so completing an open recall can help provide a clearer trade-in evaluation; visit our trade-in page to get started.
  • Recall repairs are free at an authorized dealer, making it sensible to address an open campaign before discussing your vehicle’s value.

Recall Service & Dealership Highlights