AdChoices
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles (PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Larry H. Miller Chrysler Dodge Jeep Ram Avondale
2018 Chrysler Pacifica Recall
Chrysler Pacifica Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ
SCHEDULE NOWFrequently asked questionsBattery Cable
FREE1 OPEN RECALL
NHTSA campaign 20V334000 · 23,079 vehicles affected
Consequence
A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
Corrective Action
FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. Owner Notifications will begin on or about July 29, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
Control Arm
FREE2 OPEN RECALLS
NHTSA campaign 19V143000 · 47,771 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.
Consequence
A control arm separation could increase the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of charge. The recall is expected to begin April 19, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V15.
NHTSA campaign 19V143000 · 47,771 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.
Consequence
A control arm separation could increase the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of charge. The recall is expected to begin April 19, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V15.
Engine
FREE1 OPEN RECALL
NHTSA campaign 18V740000 · 10,021 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
Consequence
The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
Corrective Action
FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.
Electrical System
FREE3 OPEN RECALLS
NHTSA campaign 18V524000 · 12,779 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start
Consequence
A vehicle stall can increase the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
NHTSA campaign 18V524000 · 12,779 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and Chrysler Pacifica vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence
A vehicle stall can increase the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
NHTSA campaign 18V332000 · 4,846,885 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise contro
Consequence
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Radio Software
FREE1 OPEN RECALL
NHTSA campaign 19V886000 · 20,441 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, Rearview Mirrors.
Consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
Battery
FREE1 OPEN RECALL
NHTSA campaign 19V348000 · 198,731 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Consequence
A loss of power steering assist or a stall can increase the risk of crash.
Corrective Action
Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
Axle Shaft
FREE1 OPEN RECALL
NHTSA campaign 18V493000 · 61 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.
Consequence
If the axle shaft disengages from the CV joint, the vehicle will have a loss of drive or allow the vehicle to move while in the Park" position. Either condition may increase the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will replace the left or right halfshaft assembly, free of charge. The recall began September 18, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U80.
Transmission
FREE1 OPEN RECALL
NHTSA campaign 18V492000 · 5 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Consequence
If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
Ignition
FREE1 OPEN RECALL
NHTSA campaign 18V395000 · 240,242 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, Theft Protection.
Consequence
If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
Corrective Action
Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
Equipment
FREE1 OPEN RECALL
NHTSA campaign 17V824000 · 61,915 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembl
Consequence
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Corrective Action
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Seat Belt
FREE1 OPEN RECALL
NHTSA campaign 17V542000 · 47,927 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Consequence
Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.
Corrective Action
Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.
Battery Cable1
FREE1 OPEN RECALL
NHTSA campaign 20V334000 · 23,079 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles (PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Consequence
A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
Corrective Action
FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. Owner Notifications will begin on or about July 29, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
Control Arm2
FREE2 OPEN RECALLS
NHTSA campaign 19V143000 · 47,771 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.
Consequence
A control arm separation could increase the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of charge. The recall is expected to begin April 19, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V15.
NHTSA campaign 19V143000 · 47,771 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.
Consequence
A control arm separation could increase the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of charge. The recall is expected to begin April 19, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V15.
Engine1
FREE1 OPEN RECALL
NHTSA campaign 18V740000 · 10,021 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
Consequence
The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
Corrective Action
FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.
Electrical System3
FREE3 OPEN RECALLS
NHTSA campaign 18V524000 · 12,779 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start
Consequence
A vehicle stall can increase the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
NHTSA campaign 18V524000 · 12,779 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and Chrysler Pacifica vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence
A vehicle stall can increase the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
NHTSA campaign 18V332000 · 4,846,885 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise contro
Consequence
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Radio Software1
FREE1 OPEN RECALL
NHTSA campaign 19V886000 · 20,441 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, Rearview Mirrors.
Consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
Battery1
FREE1 OPEN RECALL
NHTSA campaign 19V348000 · 198,731 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Consequence
A loss of power steering assist or a stall can increase the risk of crash.
Corrective Action
Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
Axle Shaft1
FREE1 OPEN RECALL
NHTSA campaign 18V493000 · 61 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.
Consequence
If the axle shaft disengages from the CV joint, the vehicle will have a loss of drive or allow the vehicle to move while in the Park" position. Either condition may increase the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will replace the left or right halfshaft assembly, free of charge. The recall began September 18, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U80.
Transmission1
FREE1 OPEN RECALL
NHTSA campaign 18V492000 · 5 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Consequence
If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
Ignition1
FREE1 OPEN RECALL
NHTSA campaign 18V395000 · 240,242 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, Theft Protection.
Consequence
If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
Corrective Action
Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
Equipment1
FREE1 OPEN RECALL
NHTSA campaign 17V824000 · 61,915 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembl
Consequence
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Corrective Action
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Seat Belt1
FREE1 OPEN RECALL
NHTSA campaign 17V542000 · 47,927 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Consequence
Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.
Corrective Action
Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.
Don't Want To Service? Sell Us Your Car!
Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2018 Chrysler Pacifica?
- NHTSA has identified 14 recalls for certain 2018 Chrysler Pacifica vehicles involving the battery cable, control arm, engine, electrical system, radio software, battery, axle shaft, transmission, ignition, equipment and seat belt.
How do I check if my 2018 Chrysler Pacifica has an open recall?
- You can check your VIN at NHTSA.gov or receive a free VIN check at our service department.
How much does a 2018 Chrysler Pacifica recall repair cost?
- A 2018 Chrysler Pacifica recall repair costs nothing when completed by an authorized dealer as a manufacturer remedy.
Can an independent shop fix a 2018 Chrysler Pacifica recall?
- No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Does an open recall affect the trade-in value of the 2018 Chrysler Pacifica?
- Buyers and dealers check recall status, so completing open recall work can help provide a clearer trade-in evaluation; visit our trade-in page to get started.
Recall Service & Dealership Highlights
Protect Your Family
NHTSA recall information describes issues that can affect steering, braking-related control, propulsion and vehicle movement. A lower control arm may separate from the steering knuckle, while an axle shaft or transmission problem may cause loss of drive. Electrical concerns may lead to a stall or no-start condition, and a cruise-control defect may allow speed to continue. Battery and battery-cable concerns can increase fire risk, while seat-belt and rearview-camera issues may increase injury or crash risk. Waiting can leave a known safety concern unresolved. Stop using cruise control if that campaign may apply, and contact Larry H. Miller Chrysler Dodge Jeep Ram Avondale for guidance.
Factory-Authorized Expertise
Larry H. Miller Chrysler Dodge Jeep Ram Avondale serves drivers in Avondale, Goodyear, Buckeye, Tolleson and nearby West Valley communities with factory-trained technicians who understand Chrysler vehicles. Our team uses manufacturer diagnostic tools and OEM parts to verify the VIN, identify applicable campaigns and complete the specified remedy correctly. Eligible recall repairs are performed at no charge because they are manufacturer safety remedies, not ordinary maintenance. When you visit our Avondale, AZ service department, you can also review current service specials. Ask our team about service financing so you can get service now and pay later.
Start With a VIN Check
Begin by locating your Pacifica VIN and letting our team check for open campaigns. If a recall appears, bring the vehicle to Larry H. Miller Chrysler Dodge Jeep Ram Avondale so the appropriate inspection, software update, part replacement or other remedy can be completed. You can schedule an appointment even if you are unsure whether a repair was previously performed, because the VIN check is free. Do not wait for a symptom: recall conditions may not provide an obvious warning before creating a safety concern. Our service team will explain the next step and help you move forward with confidence.