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Defect
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles (PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Larry H. Miller Chrysler Dodge Jeep Ram Avondale
2018 Chrysler Pacifica Hybrid Recall
Chrysler Pacifica Hybrid Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ
SCHEDULE NOWFrequently asked questionsBattery Cable
FREE1 OPEN RECALL
NHTSA campaign 20V334000 · 23,079 vehicles affected
Consequence
A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
Corrective Action
FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. Owner Notifications will begin on or about July 29, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
Control Arm
FREE1 OPEN RECALL
NHTSA campaign 19V143000 · 47,771 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.
Consequence
A control arm separation could increase the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of charge. The recall is expected to begin April 19, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V15.
Engine
FREE1 OPEN RECALL
NHTSA campaign 18V740000 · 10,021 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
Consequence
The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
Corrective Action
FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.
Electrical System
FREE1 OPEN RECALL
NHTSA campaign 18V524000 · 12,779 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start
Consequence
A vehicle stall can increase the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Battery Cable1
FREE1 OPEN RECALL
NHTSA campaign 20V334000 · 23,079 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles (PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Consequence
A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
Corrective Action
FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. Owner Notifications will begin on or about July 29, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
Control Arm1
FREE1 OPEN RECALL
NHTSA campaign 19V143000 · 47,771 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.
Consequence
A control arm separation could increase the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of charge. The recall is expected to begin April 19, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V15.
Engine1
FREE1 OPEN RECALL
NHTSA campaign 18V740000 · 10,021 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
Consequence
The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
Corrective Action
FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.
Electrical System1
FREE1 OPEN RECALL
NHTSA campaign 18V524000 · 12,779 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start
Consequence
A vehicle stall can increase the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
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Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2018 Chrysler Pacifica Hybrid?
- NHTSA has identified four recalls for the 2018 Chrysler Pacifica Hybrid, affecting the Battery Cable, Control Arm, Engine, and Electrical System.
- The Battery Cable recall involves an overheating risk at the 12-volt isolator post.
- The Control Arm recall involves possible separation of the right front lower control arm.
- The Engine recall involves improper restart, possible loss of motive power, and potential catalyst ignition.
- The Electrical System recall involves a powertrain control module fault that may cause a stall or no-start condition.
How do I check if my 2018 Chrysler Pacifica Hybrid has an open recall?
- You can check your VIN at NHTSA.gov or receive a free VIN check at our service department.
- Bring the vehicle to Larry H. Miller Chrysler Dodge Jeep Ram Avondale for help confirming recall status.
- You can also schedule an appointment for the VIN check and any eligible remedy.
How much does a 2018 Chrysler Pacifica Hybrid recall repair cost?
- A 2018 Chrysler Pacifica Hybrid recall repair is free at an authorized dealer when the VIN has an applicable open recall.
- The manufacturer-defined remedy is performed at no charge to the owner.
Can an independent shop fix a 2018 Chrysler Pacifica Hybrid recall?
- No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
- An independent shop may provide other maintenance, but recall completion should be handled through an authorized dealer.
Does an open recall affect the trade-in value of the 2018 Chrysler Pacifica Hybrid?
- Buyers and dealers check recall status, so completing an open recall can help support a smoother trade-in evaluation; visit our trade-in page to begin.
- Our team can help confirm recall status before you discuss your vehicle’s next step.
Recall Service & Dealership Highlights
Safety Comes First
NHTSA recall information identifies four safety concerns: a Battery Cable connection may overheat and create a fire risk; a right front Control Arm may separate and increase crash risk; an Engine condition may cause improper restart, loss of motive power, or catalyst ignition; and an Electrical System fault may cause a stall or no-start condition. Waiting can leave a known safety issue unresolved, particularly when a vehicle is parked, driven, or carrying passengers. If you received a notice or are uncertain about completed work, bring the vehicle to our Avondale service team for a free VIN check and prompt guidance.
Factory-Backed Expertise
Larry H. Miller Chrysler Dodge Jeep Ram Avondale uses factory-trained technicians, manufacturer diagnostic tools, and OEM parts to follow the correct recall procedures for your vehicle. Eligible recall remedies are completed free of charge through the authorized franchise dealer network. From Avondale and Goodyear to Buckeye, Tolleson, and nearby West Valley communities, our team makes it easier to address a recall with confidence. We can verify the VIN, explain the manufacturer’s repair, and help you schedule service at a convenient time.
Simple Next Steps
Start by locating your VIN and contacting our service department for a free recall check. Bring the vehicle in if the VIN shows an open campaign, and schedule an appointment even if you are unsure whether prior work was completed. Our team can review the result and explain what happens next without pressure. Do not delay because a recall notice was misplaced or a safety concern seems intermittent. Larry H. Miller Chrysler Dodge Jeep Ram Avondale is ready to help drivers in Avondale, Arizona, take the appropriate next step.