Larry H. Miller Chrysler Dodge Jeep Ram Avondale

2017 Jeep Grand Cherokee Recall

Jeep Grand Cherokee Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ

Frequently asked questions

Recall Summary

4 recalls found · All repairs FREE

Tow Hook

FREE1 OPEN RECALL

NHTSA campaign 16V686000 · 21 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.

Consequence

If the tow bracket is loose, the bracket may detach from the vehicle while being it is being driven, possibly becoming a road hazard. If the bracket detaches during a vehicle recovery, there may be a loss of control of the towed vehicle. Either scenario

Corrective Action

Chrysler will notify owners, and dealers will confirm both tow hook bracket bolts are properly tightened, free of charge. The recall began on October 31, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this r

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2017 Jeep Grand Cherokee?
  • NHTSA recall information identifies four recalls for the 2017 Jeep Grand Cherokee: Tow Hook, Supercharger Mounting Bracket, Cruise Control, and Engine Cooling.
  • The Supercharger Mounting Bracket recall concerns certain ProCharger-equipped SRT8 and SRT vehicles, while the Engine Cooling recall concerns certain 3.0L EcoDiesel vehicles.
How do I check if my 2017 Jeep Grand Cherokee has an open recall?
  • You can check your 2017 Jeep Grand Cherokee at NHTSA.gov or receive a free VIN check at our service department.
  • Bring your vehicle to Larry H. Miller Chrysler Dodge Jeep Ram Avondale if you received a notice or are uncertain whether a prior remedy was completed.
How much does a 2017 Jeep Grand Cherokee recall repair cost?
  • A 2017 Jeep Grand Cherokee recall repair is free at an authorized dealer when the campaign applies to the vehicle.
  • The manufacturer defines the remedy, which may include tightening bolts, replacing a bracket, updating software, or replacing cooling components.
Can an independent shop fix a 2017 Jeep Grand Cherokee recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Our technicians use manufacturer diagnostic tools and follow the applicable recall procedure for your VIN.
Does an open recall affect the trade-in value of the 2017 Jeep Grand Cherokee?
  • Buyers and dealers check recall status, so completing an open recall can help provide greater confidence during a trade-in.
  • Use our trade-in page to begin the valuation process, and ask our team to check recall status.

Recall Service & Dealership Highlights