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Defect
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.
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Jeep Grand Cherokee Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ
SCHEDULE NOWFrequently asked questionsNHTSA campaign 16V686000 · 21 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.
Consequence
If the tow bracket is loose, the bracket may detach from the vehicle while being it is being driven, possibly becoming a road hazard. If the bracket detaches during a vehicle recovery, there may be a loss of control of the towed vehicle. Either scenario
Corrective Action
Chrysler will notify owners, and dealers will confirm both tow hook bracket bolts are properly tightened, free of charge. The recall began on October 31, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this r
NHTSA campaign 17E061000 · 99 vehicles affected
Defect
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
Consequence
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Corrective Action
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall is expected to begin December 4, 2017. Owners may contact ATI customer service at 1-913-338-2886.
NHTSA campaign 18V332000 · 4,846,885 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise contro
Consequence
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
NHTSA campaign 20V699000 · 28,884 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Consequence
Combustion in the intake manifold can increase the risk of a fire.
Corrective Action
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall is expected to begin December 31, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
NHTSA campaign 16V686000 · 21 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.
Consequence
If the tow bracket is loose, the bracket may detach from the vehicle while being it is being driven, possibly becoming a road hazard. If the bracket detaches during a vehicle recovery, there may be a loss of control of the towed vehicle. Either scenario
Corrective Action
Chrysler will notify owners, and dealers will confirm both tow hook bracket bolts are properly tightened, free of charge. The recall began on October 31, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this r
NHTSA campaign 17E061000 · 99 vehicles affected
Defect
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
Consequence
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Corrective Action
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall is expected to begin December 4, 2017. Owners may contact ATI customer service at 1-913-338-2886.
NHTSA campaign 18V332000 · 4,846,885 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise contro
Consequence
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
NHTSA campaign 20V699000 · 28,884 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Consequence
Combustion in the intake manifold can increase the risk of a fire.
Corrective Action
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall is expected to begin December 31, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
5 common questions answered
NHTSA recall information identifies risks that should not be ignored. A loose Tow Hook bracket may detach and create a road hazard or affect control during recovery. On certain ProCharger-equipped vehicles, a Supercharger Mounting Bracket may damage the ABS line and cause a brake fluid leak, increasing stopping distance. A Cruise Control defect may prevent the system from disengaging, creating an unintended acceleration risk. On certain 3.0L EcoDiesel vehicles, a cracked EGR cooler may allow combustion in the intake manifold and increase fire risk. Waiting can leave a known safety concern unresolved, so check your VIN and arrange the remedy promptly.
Larry H. Miller Chrysler Dodge Jeep Ram Avondale is an authorized franchise dealer serving Avondale, Goodyear, Buckeye, Litchfield Park, Tolleson, and nearby West Valley communities. Our factory-trained technicians use manufacturer diagnostic tools to identify the campaign connected to your VIN and complete the specified remedy with OEM parts when parts are required. Recall repairs are performed at no charge to the owner when the campaign applies. Larry H. Miller Chrysler Dodge Jeep Ram Avondale can also explain the repair process and help you plan your visit. If payment is needed for unrelated maintenance, ask about options to get service now and pay later.
Start with your VIN and let our service team check for open campaigns. If a recall applies, bring the 2017 Jeep Grand Cherokee to our Avondale, AZ, service department so the manufacturer remedy can be completed. You can schedule an appointment even if you are unsure whether the repair was previously performed—the VIN check is free. Bring any recall notice with you, and tell the advisor about warning signs or equipment such as a ProCharger supercharger or 3.0L EcoDiesel engine. Prompt verification is reassuring, practical, and helps keep your vehicle’s safety work current.