Larry H. Miller Chrysler Dodge Jeep Ram Avondale

2017 Jeep Cherokee Recall

Jeep Cherokee Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ

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Frequently asked questions

Recall Summary

8 recalls found · All repairs FREE

Transmission

FREE1 OPEN RECALL

NHTSA campaign 20V343000 · 67,248 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which resu

Consequence

A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.

Corrective Action

FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.

Transmission1

FREE1 OPEN RECALL

NHTSA campaign 20V343000 · 67,248 vehicles affected

Defect

Consequence

A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.

Corrective Action

Electrical System1

FREE1 OPEN RECALL

NHTSA campaign 18V332000 · 4,846,885 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise contro

Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Wheel1

FREE1 OPEN RECALL

NHTSA campaign 17V543000 · 22,242 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, Tire Selection and Rims.

Consequence

The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall is expected to begin October 20, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.

Air Bag1

FREE1 OPEN RECALL

NHTSA campaign 16V799000 · 88 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.

Consequence

If the driver's knee air bag does not properly inflate, there is an increased risk of injury in the event of a crash.

Corrective Action

Chrysler will notify owners, and dealers will replace the driver's knee air bag module, free of charge. The recall began November 9, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S84.

Tow Hook1

FREE1 OPEN RECALL

NHTSA campaign 16V686000 · 21 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.

Consequence

If the tow bracket is loose, the bracket may detach from the vehicle while being it is being driven, possibly becoming a road hazard. If the bracket detaches during a vehicle recovery, there may be a loss of control of the towed vehicle. Either scenario

Corrective Action

Chrysler will notify owners, and dealers will confirm both tow hook bracket bolts are properly tightened, free of charge. The recall began on October 31, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this r

Supercharger Mounting Bracket1

FREE1 OPEN RECALL

NHTSA campaign 17E061000 · 99 vehicles affected

Defect

Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.

Consequence

A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.

Corrective Action

ATI will notify owners and will replace the supercharger brackets, free of charge. The recall is expected to begin December 4, 2017. Owners may contact ATI customer service at 1-913-338-2886.

Cruise Control1

FREE1 OPEN RECALL

NHTSA campaign 18V332000 · 4,846,885 vehicles affected

Defect

Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Corrective Action

Engine Cooling1

FREE1 OPEN RECALL

NHTSA campaign 20V699000 · 28,884 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Consequence

Combustion in the intake manifold can increase the risk of a fire.

Corrective Action

FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall is expected to begin December 31, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2017 Jeep Cherokee?

NHTSA has issued five recall entries for the 2017 Jeep Cherokee involving the Transmission, Electrical System, Wheel, Air Bag, and Cruise Control components.
The transmission recall concerns possible loss of drive or Park function.
The electrical system and cruise control recall concerns cruise control that may fail to disengage.
The wheel recall concerns missing tire and rim information on the certification label.
The air bag recall concerns a driver’s knee air bag inflator that may not deploy properly.

How do I check if my 2017 Jeep Cherokee has an open recall?

You can check your 2017 Jeep Cherokee at NHTSA.gov or receive a free VIN check at our service department.
Contact Larry H. Miller Chrysler Dodge Jeep Ram Avondale for assistance.

How much does a 2017 Jeep Cherokee recall repair cost?

A 2017 Jeep Cherokee recall repair costs nothing when completed by an authorized dealer under the manufacturer campaign.
The specified remedy, such as a software update, module replacement, or corrected label, is performed at no charge.

Can an independent shop fix a 2017 Jeep Cherokee recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Our factory-trained technicians can check the VIN and complete applicable recall work.

Does an open recall affect the trade-in value of the 2017 Jeep Cherokee?

Buyers and dealers check recall status, so completing an open remedy can support a smoother trade-in process; visit our trade-in page to get started.
Recall completion also helps address safety concerns before appraisal or sale.

Recall Service & Dealership Highlights

Safety Comes First

The NHTSA recall concerns are important because a transmission spline failure may cause loss of drive or unintended rollaway, while a cruise-control software defect may prevent the system from disengaging. Missing tire and rim information could contribute to an incorrect combination, and an improperly welded knee air bag inflator may not protect the driver as intended. Waiting can leave these risks unresolved during everyday driving. Avoid cruise control until the applicable software remedy is completed, and arrange a VIN check promptly. Recall work is designed by the manufacturer and completed at no charge when the campaign applies.

Factory-Authorized Care

Larry H. Miller Chrysler Dodge Jeep Ram Avondale provides factory-trained technicians, manufacturer diagnostic tools, and OEM parts for recall service. Our team follows the manufacturer’s remedy for your specific VIN, whether that means a software update, control-module flash, air bag module replacement, or corrected certification label. The free recall remedy is available through our authorized franchise dealership in Avondale, AZ. We proudly serve drivers from Goodyear, Buckeye, Tolleson, Litchfield Park, and surrounding West Valley communities. Call 480-207-2126 when you are ready for help with your Cherokee recall questions.

Simple Next Steps

Start by checking your VIN at NHTSA.gov or contacting our service team for a free check. Bring your 2017 Jeep Cherokee to Larry H. Miller Chrysler Dodge Jeep Ram Avondale and schedule an appointment, even if you are unsure whether prior recall work was completed. Our team can confirm applicable open campaigns and explain the next step. If a recall applies, the manufacturer remedy is performed at no charge. A quick check can provide reassurance and help address safety concerns before they become more serious.