Larry H. Miller Chrysler Dodge Jeep Ram Avondale

2017 Chrysler Pacifica Recall

Chrysler Pacifica Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ

SCHEDULE NOW Call Us View Specials

Frequently asked questions

Recall Summary

12 recalls found · All repairs FREE

Hybrid Propulsion System

FREE1 OPEN RECALL

NHTSA campaign 17V371000 · 1,375 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain 2017-2018 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The affected vehicles have diodes in the Power Inverter Module (PIM") that may fail due to an overvoltage condition. If the diodes fail

Consequence

A vehicle that suddenly cannot be driven, increases the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will reprogram the Powertrain Control Module, Battery Pack Control Module, On Board Charging Module, and PIM, free of charge. The PIM will be replaced as necessary. Remedy parts are currently unavailable. Interim notifications informing owners of the safety risk were mailed July 28, 2017. Owners will receive a second notice when the remedy is available. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T34.

Battery

FREE2 OPEN RECALLS

NHTSA campaign 20V334000 · 23,079 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles (PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.

Consequence

A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.

Corrective Action

FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. Owner Notifications will begin on or about July 29, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.

Hybrid Propulsion System1

FREE1 OPEN RECALL

NHTSA campaign 17V371000 · 1,375 vehicles affected

Defect

Consequence

A vehicle that suddenly cannot be driven, increases the risk of a crash.

Corrective Action

Label1

FREE1 OPEN RECALL

NHTSA campaign 17V375000 · 100 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain 2017 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The tire placard on the affected vehicles incorrectly lists the seating capacity as 6 occupants rather then 7 occupants, with a combined weight of 950lbs rather than 1,100lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, Tire Selection and Rims.

Consequence

The incorrect tire label may cause customer confusion, potentially resulting in vehicle overloading, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will replace tire placard label, free of charge. The recall began July 6, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T37.

Powertrain Control Module1

FREE1 OPEN RECALL

NHTSA campaign 18V740000 · 10,021 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.

Consequence

The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.

Corrective Action

FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.

Battery2

FREE2 OPEN RECALLS

NHTSA campaign 20V334000 · 23,079 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles (PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.

Consequence

A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.

Corrective Action

Ignition1

FREE1 OPEN RECALL

NHTSA campaign 18V395000 · 240,242 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, Theft Protection.

Consequence

If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.

Corrective Action

Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.

Electrical System1

FREE1 OPEN RECALL

NHTSA campaign 18V332000 · 4,846,885 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise contro

Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Engine1

FREE1 OPEN RECALL

NHTSA campaign 18V049000 · 153,859 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.

Consequence

An engine stall can increase the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U01.

Seat Belt2

FREE2 OPEN RECALLS

NHTSA campaign 17V542000 · 47,927 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.

Consequence

Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.

Corrective Action

Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall is expected to begin October 20, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.

Differential Unit1

FREE1 OPEN RECALL

NHTSA campaign 17V482000 · 524 vehicles affected

Defect

Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.

Consequence

A wheel wobble may cause a possible loss of control, increasing the risk of a crash.

Corrective Action

VMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1-800-488-9082. VMI's number for this recall is PAC20170728.

Brake1

FREE1 OPEN RECALL

NHTSA campaign 17V342000 · 371 vehicles affected

Defect

Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, Light Vehicle Brake Systems.

Consequence

The crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.

Corrective Action

Vantage Mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. The recall is expected to begin July 7, 2017. Owners may contact Vantage Mobility customer service at 1-800-488-9082. Vantage Mobility's number for this recall is Pac-20170525.

Don't Want To Service? Sell Us Your Car!

Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2017 Chrysler Pacifica?

NHTSA has issued 12 recalls for certain 2017 Chrysler Pacifica vehicles involving the Hybrid Propulsion System, Label, Powertrain Control Module, Battery, Ignition, Electrical System, Engine, Seat Belt, Differential Unit, and Brake components.
The reported concerns include loss of motive power, fire risk, stalling, unintended cruise-control operation, rollaway risk, seat-belt problems, incorrect tire information, and braking or wheel-control concerns on certain modified vehicles.

How do I check if my 2017 Chrysler Pacifica has an open recall?

You can check your VIN at NHTSA.gov or receive a free VIN check at our service department in Avondale, AZ.
Our team can identify applicable open recalls and help arrange the manufacturer remedy.

How much does a 2017 Chrysler Pacifica recall repair cost?

A 2017 Chrysler Pacifica recall repair costs nothing when completed by an authorized dealer because the manufacturer remedy is performed at no charge.
Depending on the recall, the remedy may include inspection, software reprogramming, a replacement label, or replacement parts.

Can an independent shop fix a 2017 Chrysler Pacifica recall?

No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
Factory-trained technicians use manufacturer diagnostic tools and the appropriate repair procedures for recall work.

Does an open recall affect the trade-in value of the 2017 Chrysler Pacifica?

Buyers and dealers check recall status, so completing an open recall can help provide a clearer trade-in evaluation; begin with our trade-in page.
A free VIN check can show whether a manufacturer remedy remains open before you discuss your vehicle’s value.

Recall Service & Dealership Highlights

Protect Your Family

NHTSA recall information identifies concerns that may cause a Pacifica to lose motive power, stall, lose steering assist, or fail to disengage cruise control. Other defects involve a power inverter diode, a battery isolator connection, unburned fuel and possible fire, an incorrect tire label, a removable park-release plug, or seat belts that may unlatch or become unusable. Certain lowered-floor vehicles may have differential or rear-brake concerns. Waiting can increase the risk of a crash, fire, injury, rollaway, or loss of control. A prompt VIN check helps determine whether your vehicle needs a free manufacturer remedy.

Authorized Recall Expertise

Larry H. Miller Chrysler Dodge Jeep Ram Avondale provides factory-trained technicians, manufacturer diagnostic tools, and OEM parts for eligible recall repairs. The applicable manufacturer remedy is performed free of charge at our authorized franchise dealership, whether it involves software, inspection, labeling, or replacement components. Located in Avondale, Arizona, we proudly serve drivers from Goodyear, Buckeye, Tolleson, Litchfield Park, and nearby West Valley communities. Our team can explain the recall process clearly and help you choose a convenient visit. When your safety is involved, professional manufacturer-level service offers confidence and a straightforward next step.

Start With a VIN Check

Start by locating your Pacifica’s VIN and contacting our service department for a free recall review. Then bring the vehicle to Larry H. Miller Chrysler Dodge Jeep Ram Avondale so our team can confirm the open campaign and complete the applicable remedy. If you are unsure whether a repair was completed, still schedule service; uncertainty is a good reason to check. We can help coordinate the visit, explain what to expect, and address manufacturer recall work without charge. Call 480-207-2126 or schedule an appointment online.