Larry H. Miller Chrysler Dodge Jeep Ram Avondale

2017 Chrysler 300 Recall

Chrysler 300 Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ

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Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Axle Shaft

FREE1 OPEN RECALL

NHTSA campaign 17V097000 · 69,298 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.

Consequence

A loss of motive power can increase the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will replace all eight front driveshaft bolts, free of charge. The recall is expected to begin March 31, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T03.

Axle Shaft1

FREE1 OPEN RECALL

NHTSA campaign 17V097000 · 69,298 vehicles affected

Defect

Consequence

A loss of motive power can increase the risk of a crash.

Corrective Action

Cruise Control1

FREE1 OPEN RECALL

NHTSA campaign 18V332000 · 4,846,885 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise contro

Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2017 Chrysler 300?

NHTSA identifies two recalls for the 2017 Chrysler 300: one involving the axle shaft and one involving cruise control.
The axle shaft recall involves front driveshaft bolts that may loosen on certain all-wheel-drive vehicles, potentially causing a loss of motive power.
The cruise control recall involves software that could prevent cruise control from disengaging as intended.

How do I check if my 2017 Chrysler 300 has an open recall?

You can check your 2017 Chrysler 300 by entering its VIN at NHTSA.gov or by requesting a free VIN check at our service department.
Our team can explain whether an open recall applies and what manufacturer remedy is required.

How much does a 2017 Chrysler 300 recall repair cost?

A 2017 Chrysler 300 recall repair costs nothing when completed as a manufacturer remedy at an authorized dealer.
The axle shaft remedy and cruise control software remedy are performed free of charge when applicable.

Can an independent shop fix a 2017 Chrysler 300 recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
An independent shop may provide other repairs, but recall remedies follow the manufacturer’s authorized process.

Does an open recall affect the trade-in value of the 2017 Chrysler 300?

Buyers and dealers check recall status, so completing an open remedy can help support a smoother trade-in process.
Visit our trade-in page to begin valuing your vehicle.

Recall Service & Dealership Highlights

Safety Starts With a VIN Check

NHTSA identifies two recall concerns associated with the 2017 Chrysler 300. On certain all-wheel-drive vehicles, front driveshaft bolts may loosen, allowing the driveshaft to disconnect and potentially causing a loss of motive power, which can raise crash risk. A separate cruise control defect may prevent the system from disengaging, allowing the vehicle to maintain speed or accelerate despite the driver’s attempts to turn it off. Waiting can leave a known safety concern unresolved. Stop using cruise control until the software remedy is completed, and arrange a VIN check promptly to learn whether either recall applies to your vehicle.

Authorized Avondale Expertise

Larry H. Miller Chrysler Dodge Jeep Ram Avondale provides authorized recall service in Avondale, AZ, for drivers from Goodyear, Buckeye, Tolleson, Litchfield Park, and nearby West Valley communities. Our factory-trained technicians use manufacturer diagnostic tools, repair procedures, and OEM parts to complete the appropriate remedy. The axle shaft repair replaces all eight front driveshaft bolts when applicable, while the cruise control remedy includes software inspection and a required module flash. Manufacturer recall repairs are performed at no charge to the owner, giving you a reassuring path from VIN check to completed service.

Take the Next Safe Step

Start with your VIN, then bring the vehicle to our service department for confirmation and repair. You can schedule service even if you are unsure whether an open recall applies, because the VIN check is free. Our team will identify the applicable manufacturer remedy and explain the next step before work begins. Use the online schedule service link or call 480-207-2126. Larry H. Miller Chrysler Dodge Jeep Ram Avondale is at 10101 West Papago Freeway in Avondale, Arizona, ready to help resolve recall concerns with care.