Larry H. Miller Chrysler Dodge Jeep Ram Avondale

2016 Ram Promaster Cargo Van Recall

Ram Promaster Cargo Van Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ

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Frequently asked questions

Recall Summary

4 recalls found · All repairs FREE

Software

FREE1 OPEN RECALL

NHTSA campaign 16V076000 · 57 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain model year 2016 Ram ProMaster vans manufactured October 21, 2015, to December 17, 2015 and equipped with 3.0L diesel engines. If the driver has disabled the electronic stability control (ESC) system, the system is required to be reactivated the next time the vehicle is started. The recalled vehicles have an Anti-Lock Brake System (ABS) control module that may not reset the ESC to active status when the key is turned off and back on quickly. As such, these vehicl

Consequence

Operating the vehicle with the ESC off may increase the risk of a crash.

Corrective Action

FCA will notify owners, and dealers will the update ABS control module software, free of charge. The recall began March 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S04.

Software1

FREE1 OPEN RECALL

NHTSA campaign 16V076000 · 57 vehicles affected

Defect

Consequence

Operating the vehicle with the ESC off may increase the risk of a crash.

Corrective Action

Transmission2

FREE2 OPEN RECALLS

NHTSA campaign 16V202000 · 26,867 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. Corrosion may result in a loss of communication to the Transmission Control Module (TCM) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.

Consequence

An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S24.

Brake Light1

FREE1 OPEN RECALL

NHTSA campaign 16V253000 · 1,576 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) nu

Consequence

Trailer brake lights that are inoperative can increase the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2016 Ram ProMaster Cargo Van?

NHTSA has issued four recalls for the 2016 Ram ProMaster Cargo Van involving Software, Transmission, and Brake Light components.
The Software recall concerns ABS control module software and electronic stability control activation.
The two Transmission recalls concern a harness connector and a transmission pump.
The Brake Light recall concerns the Trailer Tow Lighting Control Module.

How do I check if my 2016 Ram ProMaster Cargo Van has an open recall?

You can check your 2016 Ram ProMaster Cargo Van at NHTSA.gov or receive a free VIN check at our service department.
Our team can check the VIN against open recall records and identify the manufacturer remedy that applies.

How much does a 2016 Ram ProMaster Cargo Van recall repair cost?

A 2016 Ram ProMaster Cargo Van recall repair costs nothing when performed by an authorized dealer under the manufacturer recall remedy.
The specified recall repairs are performed at no charge to the owner.

Can an independent shop fix a 2016 Ram ProMaster Cargo Van recall?

No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
Our factory-trained technicians use manufacturer diagnostic tools and OEM parts for applicable repairs.

Does an open recall affect the trade-in value of the 2016 Ram ProMaster Cargo Van?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in process; value your trade-in.
A VIN check can help you understand the vehicle’s recall status before discussing a trade.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA recall information identifies four recalls involving Software, Transmission, and Brake Light components. An ABS control module issue may leave electronic stability control inactive after a quick restart. A corroded harness connector may cause an unexpected shift into neutral or prevent movement and restarting, while a seized transmission pump may cause loss of motive power. A Trailer Tow Lighting Control Module issue may prevent trailer brake lights from illuminating. Each condition can increase crash risk. Waiting can leave a safety concern unresolved, so arrange a free VIN check and promptly address any open remedy that applies to your van.

Authorized Dealer Expertise

Larry H. Miller Chrysler Dodge Jeep Ram Avondale provides recall support for drivers in Avondale, Goodyear, Buckeye, Phoenix, and nearby Arizona communities. Our factory-trained technicians use manufacturer diagnostic tools and OEM parts to complete the specified remedy correctly. Depending on the VIN, service may include an ABS control module software update, harness connector relocation, transmission pump replacement, or Trailer Tow Lighting Control Module replacement. Manufacturer recall remedies are performed free of charge at an authorized franchise dealer. Trust Larry H. Miller Chrysler Dodge Jeep Ram Avondale for clear answers and professional service.

Take the Next Step

Start by checking your VIN, then bring the vehicle to our Avondale service department if an open recall appears—or if you simply are unsure whether previous work was completed. The VIN check is free, and scheduling service gives our team an opportunity to confirm the applicable manufacturer remedy. Schedule an appointment even if you have not noticed a symptom. A recall notice, safety concern, or uncertainty is reason enough to contact us. We make the process reassuring, straightforward, and focused on getting your vehicle back to work safely.