Larry H. Miller Chrysler Dodge Jeep Ram Avondale

2016 Dodge Journey Recall

Dodge Journey Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ

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Frequently asked questions

Recall Summary

4 recalls found · All repairs FREE

Electrical System

FREE1 OPEN RECALL

NHTSA campaign 18V332000 · 4,846,885 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise contro

Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Electrical System1

FREE1 OPEN RECALL

NHTSA campaign 18V332000 · 4,846,885 vehicles affected

Defect

Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Corrective Action

Engine1

FREE1 OPEN RECALL

NHTSA campaign 16V907000 · 43,071 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.

Consequence

If the engine stalls, there is an increased the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will replace the crankshaft or camshaft sensor, free of charge. The recall is expected to begin January 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S89.

Transmission1

FREE1 OPEN RECALL

NHTSA campaign 16V461000 · 26,299 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.

Consequence

If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.

Steering1

FREE1 OPEN RECALL

NHTSA campaign 16V273000 · 10,944 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Consequence

A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2016 Dodge Journey?

NHTSA recall information identifies four recalls for the 2016 Dodge Journey: electrical system, engine, transmission, and steering.
The electrical-system recall involves cruise-control software; the engine recall involves a crankshaft or camshaft sensor; the transmission recall involves the transmission pump; and the steering recall involves the power steering return hose, steel tubes, and power steering oil cooler.

How do I check if my 2016 Dodge Journey has an open recall?

You can check your 2016 Dodge Journey VIN at NHTSA.gov or receive a free VIN check at our service department.
Book a visit with Larry H. Miller Chrysler Dodge Jeep Ram Avondale so the team can check open recall records and explain any applicable remedy.

How much does a 2016 Dodge Journey recall repair cost?

A 2016 Dodge Journey recall repair costs nothing to the owner when performed by an authorized dealer as the manufacturer’s remedy.
Applicable repairs may include software work or replacement of the recalled component, depending on the VIN and recall.

Can an independent shop fix a 2016 Dodge Journey recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
An authorized dealer can use the manufacturer’s diagnostic procedures and parts to complete the applicable recall repair.

Does an open recall affect the trade-in value of the 2016 Dodge Journey?

Buyers and dealers check recall status, so completing an open recall can help provide a clearer trade-in evaluation; visit our trade-in page to get started.
A VIN check can show whether a manufacturer remedy remains open before you discuss your vehicle’s trade-in.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA recall information identifies four safety-related concerns for the 2016 Dodge Journey. A cruise-control software defect could prevent the system from disengaging, allowing the vehicle to maintain speed or accelerate. An intermittent crankshaft or camshaft sensor could stall the engine, while a seized transmission pump could cause loss of hydraulic pressure and motive power. In cold temperatures, a ruptured power steering return hose could reduce steering assist and require extra effort at low speeds. These conditions can increase crash risk. Stop using cruise control until its update is complete, and do not wait to arrange an authorized VIN check for the remaining concerns.

Authorized Recall Expertise

Larry H. Miller Chrysler Dodge Jeep Ram Avondale supports drivers in Avondale, AZ, and nearby West Valley communities with factory-trained technicians, manufacturer diagnostic tools, and OEM parts. Our authorized service team follows the manufacturer’s recall procedures to identify the applicable repair for your VIN and complete the remedy at no charge. Whether the remedy involves a software flash, sensor, transmission pump, or steering-system components, you can bring your vehicle to a dealership equipped for manufacturer recall work. Visit us at 10101 West Papago Freeway for clear answers and reassuring service from a team familiar with Dodge vehicles.

Simple Next Steps

Start by locating your VIN and requesting a recall check with our service department. Bring your 2016 Dodge Journey to Larry H. Miller Chrysler Dodge Jeep Ram Avondale so our team can confirm open records and explain the manufacturer remedy. Even if you are unsure whether earlier recall work was completed, schedule an appointment for a free check. If the VIN shows an open recall, the authorized repair is performed at no charge. Use our service team for a straightforward next step, and schedule service before continuing to use cruise control affected by the electrical-system recall.