Larry H. Miller Chrysler Dodge Jeep Ram Avondale

2016 Chrysler 300 Recall

Chrysler 300 Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ

Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Electrical System

FREE1 OPEN RECALL

NHTSA campaign 18V332000 · 4,846,885 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise contro

Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2016 Chrysler 300?
  • NHTSA has issued three recalls associated with the 2016 Chrysler 300, involving the Electrical System, Transmission Control Module, and Axle Shaft.
  • The Electrical System recall addresses cruise control software that may prevent disengagement and increase crash risk.
  • The Transmission Control Module recall addresses certain Mopar and Demon Crate PCMs that may prevent cruise control from disengaging.
  • The Axle Shaft recall addresses front driveshaft bolts on certain all-wheel-drive vehicles that may loosen and cause loss of motive power.
How do I check if my 2016 Chrysler 300 has an open recall?
  • You can check the VIN at NHTSA.gov or receive a free VIN check at the Larry H. Miller Chrysler Dodge Jeep Ram Avondale service department.
  • A VIN check confirms whether an applicable manufacturer recall remedy remains open for your vehicle.
How much does a 2016 Chrysler 300 recall repair cost?
  • A 2016 Chrysler 300 recall repair costs nothing when performed by an authorized dealer as the manufacturer remedy.
  • Applicable repairs may include a software update, PCM replacement, or front driveshaft bolt replacement.
Can an independent shop fix a 2016 Chrysler 300 recall?
  • No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
  • Authorized technicians have access to the manufacturer procedures, diagnostic tools, and parts required for the recall.
Does an open recall affect the trade-in value of the 2016 Chrysler 300?
  • Buyers and dealers check recall status, so completing an open remedy can support a smoother trade-in process; visit our trade-in page to get started.
  • A completed recall remedy gives the next transaction a clearer service history.

Recall Service & Dealership Highlights

Address Safety Concerns

NHTSA recall information identifies three concerns associated with the 2016 Chrysler 300. An Electrical System software defect and certain Transmission Control Module conditions could prevent cruise control from disengaging, allowing the vehicle to maintain speed or accelerate and increasing crash risk. On certain all-wheel-drive vehicles, Axle Shaft bolts may loosen, disconnecting the front driveshaft and potentially causing loss of motive power. Waiting can leave a safety-related condition unresolved. Stop using cruise control until the applicable software remedy is completed, and schedule service promptly for a VIN check and any required repair.

Factory-Authorized Expertise

Larry H. Miller Chrysler Dodge Jeep Ram Avondale provides factory-trained technicians, manufacturer diagnostic tools, and OEM parts for recall work. Our team follows the manufacturer remedy, whether the VIN calls for a software flash, a software update, PCM replacement, or replacement of all eight front driveshaft bolts. Applicable recall repairs are completed at no charge to the owner through the authorized franchise dealer. Located in Avondale, AZ, our dealership serves drivers from nearby West Valley communities who want knowledgeable Chrysler service and a reassuring path to resolve an open safety concern.

Simple Steps to Get Started

Start by checking your VIN through NHTSA.gov or by contacting our Avondale service team. Bring the vehicle in so an advisor can confirm whether an applicable recall remains open and explain the next step. If you are unsure whether prior work was completed, schedule an appointment anyway—the VIN check is free. Our team can help arrange the manufacturer remedy when needed, and there is no charge for an applicable recall repair. Early action helps you drive with greater confidence and keeps the process straightforward.

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