Larry H. Miller Chrysler Dodge Jeep Ram Avondale

2015 Ram Promaster Cargo Van Recall

Ram Promaster Cargo Van Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ

Frequently asked questions

Recall Summary

5 recalls found · All repairs FREE

Transmission

FREE2 OPEN RECALLS

NHTSA campaign 16V529000 · 412,981 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.

Consequence

If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.

Corrective Action

Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2015 Ram Promaster Cargo Van?
  • NHTSA has issued three recalls for certain 2015 Ram Promaster Cargo Vans, involving the Transmission, Brake Light, and Ignition components.
  • The transmission recall may allow an unexpected shift into neutral.
  • The brake light recall may prevent trailer brake lights from illuminating.
  • The ignition recall may cause a stall or loss of air bags, anti-lock brakes, electronic stability control, or the instrument panel cluster.
How do I check if my 2015 Ram Promaster Cargo Van has an open recall?
  • You can check a 2015 Ram Promaster Cargo Van by entering its VIN at NHTSA.gov or by getting a free VIN check at our service department.
  • Bring the vehicle to Larry H. Miller Chrysler Dodge Jeep Ram Avondale if you are uncertain whether a prior recall repair was completed.
  • Call 480-207-2126 or schedule an appointment online.
How much does a 2015 Ram Promaster Cargo Van recall repair cost?
  • A 2015 Ram Promaster Cargo Van recall repair costs nothing when completed by an authorized dealer as the manufacturer remedy.
  • The VIN check is also free at our service department.
  • Our team will explain the applicable repair before completing the work.
Can an independent shop fix a 2015 Ram Promaster Cargo Van recall?
  • No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
  • Authorized technicians have access to manufacturer procedures, diagnostic tools, and OEM parts.
  • Larry H. Miller Chrysler Dodge Jeep Ram Avondale can verify the VIN and complete eligible recall work.
Does an open recall affect the trade-in value of a 2015 Ram Promaster Cargo Van?
  • Buyers and dealers check recall status, so completing an open recall can help provide clarity when valuing a 2015 Ram Promaster Cargo Van.
  • Start the valuation process through our trade-in page.
  • We can also help confirm recall status before you discuss your vehicle.

Recall Service & Dealership Highlights