10101 W Papago Fwy Directions Avondale, AZ 85323-5306
Larry H. Miller Chrysler Dodge Jeep Ram Avondale
Jeep Grand Cherokee Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ
SCHEDULE NOWFrequently asked questionsNHTSA campaign 20V699000 · 28,884 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Consequence
Combustion in the intake manifold can increase the risk of a fire.
Corrective Action
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall is expected to begin December 31, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
NHTSA campaign 20V475000 · 58,016 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Consequence
An engine stall can increase the risk of a crash.
Corrective Action
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. The recall is expected to begin October 2, 2020. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
NHTSA campaign 18V332000 · 4,846,885 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise contro
Consequence
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
NHTSA campaign 17E061000 · 99 vehicles affected
Defect
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
Consequence
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Corrective Action
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall is expected to begin December 4, 2017. Owners may contact ATI customer service at 1-913-338-2886.
NHTSA campaign 16V240000 · 811,586 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is st
Consequence
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Corrective Action
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
NHTSA campaign 16V168000 · 14,768 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
Consequence
A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.
NHTSA campaign 15V469000 · 5,485 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Grand Cherokee and Dodge Durango vehicles manufactured June 12, 2015, to June 20, 2015. The affected vehicles may be equipped with rear lower control arms that may have been incorrectly heat treated. This may cause the rear lower control arm to fracture.
Consequence
If the rear lower control arm fractures it may result in a change in ride height, loss of rear end stability, and reduced braking capabilities, increasing the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will inspect and if necessary replace the lower control arms, free of charge. The recall began July 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R38. Note: This supersedes Recall No. 15V-407.
NHTSA campaign 15V407000 · 5,608 vehicles affected
Defect
Chrysler (FCA US LLC)
Consequence
If the rear lower control arm fractures, the vehicle may have a sudden change in ride height, rear end instability and/or reduced braking, increasing the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will inspect the vehicles and replace any affected rear lower control arms, free of charge. The recall began on July 10, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised not to drive their vehicle until it has been inspected at the owner's location. Vehicles will be towed to dealers for repairs as necessary.
NHTSA campaign 15V461000 · 1,416,376 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Corrective Action
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
NHTSA campaign 20V699000 · 28,884 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Consequence
Combustion in the intake manifold can increase the risk of a fire.
Corrective Action
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall is expected to begin December 31, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
NHTSA campaign 20V475000 · 58,016 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Consequence
An engine stall can increase the risk of a crash.
Corrective Action
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. The recall is expected to begin October 2, 2020. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
NHTSA campaign 18V332000 · 4,846,885 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise contro
Consequence
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
NHTSA campaign 17E061000 · 99 vehicles affected
Defect
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
Consequence
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Corrective Action
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall is expected to begin December 4, 2017. Owners may contact ATI customer service at 1-913-338-2886.
NHTSA campaign 16V240000 · 811,586 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is st
Consequence
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Corrective Action
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
NHTSA campaign 16V168000 · 14,768 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
Consequence
A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.
NHTSA campaign 15V469000 · 5,485 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Grand Cherokee and Dodge Durango vehicles manufactured June 12, 2015, to June 20, 2015. The affected vehicles may be equipped with rear lower control arms that may have been incorrectly heat treated. This may cause the rear lower control arm to fracture.
Consequence
If the rear lower control arm fractures it may result in a change in ride height, loss of rear end stability, and reduced braking capabilities, increasing the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will inspect and if necessary replace the lower control arms, free of charge. The recall began July 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R38. Note: This supersedes Recall No. 15V-407.
NHTSA campaign 15V407000 · 5,608 vehicles affected
Defect
Chrysler (FCA US LLC)
Consequence
If the rear lower control arm fractures, the vehicle may have a sudden change in ride height, rear end instability and/or reduced braking, increasing the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will inspect the vehicles and replace any affected rear lower control arms, free of charge. The recall began on July 10, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised not to drive their vehicle until it has been inspected at the owner's location. Vehicles will be towed to dealers for repairs as necessary.
NHTSA campaign 15V461000 · 1,416,376 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Corrective Action
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
5 common questions answered
NHTSA recall information identifies risks that may include an EGR cooler cracking and allowing a combustible mixture into the intake manifold, a diesel engine stall, cruise control that may not disengage, and software vulnerabilities affecting vehicle systems. Other campaigns address brake fluid leaks, cracked brake calipers, rollaway risk, and rear lower control arms that may fracture and reduce stability or braking. Waiting can leave a known safety concern unresolved. If your Grand Cherokee is covered, the manufacturer remedy is free. Stop using cruise control when directed, follow any do-not-drive guidance, and schedule an appointment for a VIN check.
Larry H. Miller Chrysler Dodge Jeep Ram Avondale is equipped to help Grand Cherokee owners address open recalls with factory-trained technicians, manufacturer diagnostic tools, and OEM parts. Our team follows the manufacturer remedy, whether the repair requires a software update, inspection, component replacement, or additional corrective work. Recall repairs are performed at no charge when the VIN confirms an open campaign. We proudly serve Avondale, Goodyear, Buckeye, Tolleson, Litchfield Park, and surrounding Arizona communities. Visit Larry H. Miller Chrysler Dodge Jeep Ram Avondale for clear answers and reassuring, authorized service close to home.
Begin by locating your VIN and requesting a recall check through our Avondale service department. If the check identifies an open campaign, bring the vehicle in so our team can confirm the repair and complete the manufacturer's remedy. You can schedule service even if you are unsure whether a prior repair was completed; the VIN check is free. A recall notice, unusual safety concern, or uncertainty about your vehicle's history is enough reason to act. Call Larry H. Miller Chrysler Dodge Jeep Ram Avondale at 480-207-2126 for assistance.
AdChoices