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Larry H. Miller Chrysler Dodge Jeep Ram Avondale
Dodge Viper Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ
SCHEDULE NOWFrequently asked questionsNHTSA campaign 15V461000 · 1,416,376 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Corrective Action
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
NHTSA campaign 15V461000 · 1,416,376 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Corrective Action
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
5 common questions answered
NHTSA reports one Electrical recall for certain 2013–2015 Dodge Viper vehicles. The affected radio software may allow third-party access to networked vehicle control systems. If exploited, that access could permit unauthorized remote modification or control of certain systems, increasing the risk of a crash. A wireless connection was closed as a mitigation measure, but that action does not address every possible access method; the manufacturer software update is the corrective remedy. Waiting can leave the vulnerability unresolved. Check your VIN and schedule service so the recall status can be confirmed and the authorized remedy completed promptly.
Larry H. Miller Chrysler Dodge Jeep Ram Avondale provides authorized recall support in Avondale, AZ, for drivers throughout Goodyear, Buckeye, Tolleson, Litchfield Park, and nearby West Valley communities. Our factory-trained technicians use manufacturer diagnostic tools and OEM parts and procedures to address recall work correctly. The recall remedy is performed at no charge to the owner when the vehicle is affected and the repair is open. Our team can explain the VIN results, answer questions about the Electrical recall, and help you move forward with confidence at a convenient local franchise dealership.
Start by locating your vehicle identification number and requesting a recall check. You can use NHTSA.gov or contact our Avondale service department for a free VIN check. If the recall is open, bring your 2015 Dodge Viper to the dealership and schedule an appointment for the manufacturer software update. Schedule service even if you are unsure whether a previous owner completed the repair; confirming the status is the safest next step. Our team will review the result, explain what happens next, and help arrange the visit without pressure.
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