Larry H. Miller Chrysler Dodge Jeep Ram Avondale

2015 Dodge Journey Recall

Dodge Journey Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ

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Frequently asked questions

Recall Summary

6 recalls found · All repairs FREE

Electrical System

FREE1 OPEN RECALL

NHTSA campaign 18V332000 · 4,846,885 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise contro

Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Electrical System1

FREE1 OPEN RECALL

NHTSA campaign 18V332000 · 4,846,885 vehicles affected

Defect

Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Corrective Action

Air Bag1

FREE1 OPEN RECALL

NHTSA campaign 17V432000 · 363,480 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

Consequence

Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.

Corrective Action

Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.

Steering1

FREE1 OPEN RECALL

NHTSA campaign 16V273000 · 10,944 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Consequence

A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

Brake1

FREE1 OPEN RECALL

NHTSA campaign 15V675000 · 275,614 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Electronic Stability Control (ESC) system.

Consequence

If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary. These repairs will be performed free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R61.

Engine1

FREE1 OPEN RECALL

NHTSA campaign 15V431000 · 144,416 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.

Consequence

If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.

Corrective Action

Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.

Label1

FREE1 OPEN RECALL

NHTSA campaign 14V711000 · 667 vehicles affected

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2014-2015 Dodge Journey vehicles manufactured October 25, 2013, to August 22, 2014. The affected vehicles may be equipped with tire placard labels which contain inaccurate seating capacity and occupant/cargo combined weight information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 110, Tire Selection and Rims for Passenger Cars.

Consequence

With inaccurate information on the tire placard, the operator may overload the vehicle, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will install a correct tire placard label, free of charge. The recall began April 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P70.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2015 Dodge Journey?

NHTSA has issued six recalls for the 2015 Dodge Journey involving the electrical system, air bag, steering, brake, engine, and label components.
The campaigns address cruise-control software, steering-wheel air-bag wiring, power-steering components, ABS and ESC protection, a 2.4L engine cover, and tire placard information.

How do I check if my 2015 Dodge Journey has an open recall?

You can check your 2015 Dodge Journey by VIN at NHTSA.gov or receive a free VIN check at our service department.
Our team can confirm open campaigns and explain the manufacturer’s specified remedy.

How much does a 2015 Dodge Journey recall repair cost?

A 2015 Dodge Journey recall repair costs nothing when completed by an authorized dealer under the manufacturer’s recall program.
Bring the vehicle in so an authorized technician can verify eligibility and perform the required remedy.

Can an independent shop fix a 2015 Dodge Journey recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Authorized technicians have the manufacturer procedures, diagnostic equipment, and parts needed for the recall campaign.

Does an open recall affect the trade-in value of the 2015 Dodge Journey?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation; value your trade-in.
Complete the free VIN check before discussing your Journey’s next ownership step.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA’s six recall campaigns address defects that can create serious safety concerns. Cruise-control software may prevent disengagement, while damaged air-bag wiring may cause unexpected deployment. A ruptured power-steering hose can increase steering effort, and water intrusion may disable ABS or ESC and reduce stability. For certain 2.4L-equipped vehicles, a loose engine cover can contact the exhaust manifold and increase fire risk. An inaccurate tire placard can also encourage overloading. Waiting leaves a potentially affected system uncorrected. Avoid cruise control until the software remedy is complete, follow manufacturer guidance, and contact an authorized dealer promptly for a VIN check.

Factory-Authorized Expertise

Larry H. Miller Chrysler Dodge Jeep Ram Avondale uses factory-trained technicians, manufacturer diagnostic tools, and OEM parts to complete recall remedies correctly. Our authorized team can inspect the VIN, identify the applicable campaign, and perform the manufacturer’s repair at no charge to the owner. From our location in Avondale, AZ, we serve drivers from Goodyear, Buckeye, Litchfield Park, Tolleson, and nearby West Valley communities. We will explain the repair clearly and help you move forward with confidence. When your Dodge Journey needs recall attention, rely on the dealership equipped to follow the manufacturer’s exact procedures.

Simple Next Steps

Start by locating your VIN and contacting Larry H. Miller Chrysler Dodge Jeep Ram Avondale. We can check the VIN for open recalls even if you are unsure whether a previous owner completed a repair. Bring the Journey to our Avondale service department so the technician can verify the campaign and perform the no-charge remedy. Schedule an appointment before using a feature connected to a possible safety issue, and ask questions when you arrive. A free check is the easiest way to replace uncertainty with a clear plan for safe driving.