Larry H. Miller Chrysler Dodge Jeep Ram Avondale

2015 Dodge Durango Recall

Dodge Durango Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ

Frequently asked questions

Recall Summary

5 recalls found · All repairs FREE

Electrical System

FREE1 OPEN RECALL

NHTSA campaign 18V332000 · 4,846,885 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise contro

Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2015 Dodge Durango?
  • NHTSA has issued five recalls for the 2015 Dodge Durango involving the Electrical System, Brake, Rear Suspension, and Electrical components.
  • The campaigns address cruise-control software, a potentially cracked brake caliper, rear lower control arms that may fracture, and a radio software vulnerability.
How do I check if my 2015 Dodge Durango has an open recall?
  • You can check your 2015 Dodge Durango by entering its VIN at NHTSA.gov or by getting a free VIN check at our service department.
  • Our team can confirm whether an open manufacturer remedy applies and help you schedule service.
How much does a 2015 Dodge Durango recall repair cost?
  • A 2015 Dodge Durango recall repair costs nothing at an authorized dealer because the manufacturer remedy is performed at no charge to the owner.
  • This includes qualifying inspections, software updates, and required replacement work.
Can an independent shop fix a 2015 Dodge Durango recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy for a 2015 Dodge Durango recall at no charge.
  • An authorized dealer has the manufacturer diagnostic tools, repair procedures, and access to the required recall remedy.
Does an open recall affect the trade-in value of the 2015 Dodge Durango?
  • Buyers and dealers check recall status, so an open recall may affect the trade-in process for a 2015 Dodge Durango; visit our trade-in page to begin.
  • Completing an open recall can help document that the manufacturer safety remedy has been addressed.

Recall Service & Dealership Highlights