Larry H. Miller Chrysler Dodge Jeep Ram Avondale

2014 Ram Promaster Cargo Van Recall

Ram Promaster Cargo Van Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ

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Frequently asked questions

Recall Summary

6 recalls found · All repairs FREE

Brake Light

FREE1 OPEN RECALL

NHTSA campaign 16V253000 · 1,576 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) nu

Consequence

Trailer brake lights that are inoperative can increase the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.

Brake Light1

FREE1 OPEN RECALL

NHTSA campaign 16V253000 · 1,576 vehicles affected

Defect

Consequence

Trailer brake lights that are inoperative can increase the risk of a crash.

Corrective Action

Tire Pressure Monitoring Systems1

FREE1 OPEN RECALL

NHTSA campaign 14V633000 · 23,053 vehicles affected

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured April 23, 2013, to August 22, 2014. In the affected vehicles, the Tire Pressure Monitoring System (TPMS) may fail to learn the locations of the individual sensors while the vehicle is being driven. As a result, the low tire pressure warning light will illuminate, despite the the tire pressures being within specification. Should one of the tires lose air pressure, the driver would not be notified of the

Consequence

If the TPMS light illuminates because the sensors cannot be located, it could mask an actual low tire pressure condition, possibly resulting in tire failure, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will update the TPMS module with new software, free of charge. The recall began on December 8, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P62.

Head Restraint1

FREE1 OPEN RECALL

NHTSA campaign 14V533000 · 24,497 vehicles affected

Defect

Chrysler Group LLC (Chrysler) is recalling all model year 2014 Ram ProMaster vans manufactured July 1, 2013, to August 26, 2014. The affected vehicles may have been manufactured with head restraints that exceed the maximum backset measurement limit of 55mm. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard No. 202a, Head Restraints.

Consequence

If the vehicle is struck from behind, the head restraint may not properly limit the seat occupant's head movement rearward, increasing the risk of injury.

Corrective Action

Chrysler will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 1, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P53.

Electrical System1

FREE1 OPEN RECALL

NHTSA campaign 14V294000 · 17,726 vehicles affected

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured April 23, 2013 to May 22, 2014. The affected vehicles may experience circuit corrosion from water intrusion around the in-floor battery cover and door footwell trim.

Consequence

This water intrusion may affect the vehicle's running and disable the air bags, stop lamps, turn signals, backup lights and/or door locks, increasing the risk of a crash, as well as injury to the occupants if the air bags do not deploy.

Corrective Action

Chrysler will notify owners, and dealers will inspect all the connectors in the footwell areas, the ignition fuse and the occupant restraint control (ORC) module for corrosion, if corrosion is found, dealers will repair the connectors in the footwell area and the ignition fuse, and replace the ORC module. They will also install a water barrier sealer on the floor, add di-electric grease to all footwell connectors and replace the body plug. The in-floor battery ignition fuse will be relocated, and add di-electric grease to the ORC module connector. These repairs will be performed, free of charge. Chrysler distributed an interim letter to owners on July 30, 2014. The recall began on October 3, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P32.

Brake1

FREE1 OPEN RECALL

NHTSA campaign 14V034000 · 5,664 vehicles affected

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured July 1, 2013, through November 15, 2013. During manufacturing, a tool may have damaged one of the brake hoses which may result in a leakage of brake fluid from the brake hose.

Consequence

Brake fluid leakage would result in a reduction of brake performance, lengthening the distance needed to stop the vehicle, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will inspect and replace the brake hoses, as necessary, free of charge. The recall began on March 26, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number for this recall is P03.

Accelerator Pedal1

FREE1 OPEN RECALL

NHTSA campaign 14V032000 · 7,935 vehicles affected

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured July 1, 2013, through December 10, 2013. In the affected vehicles, if the accelerator pedal is pushed downward at a certain angle, the pedal may get stuck in the wide open throttle position due to interference with the accelerator pedal stopper.

Consequence

A stuck accelerator pedal can result in uncontrolled acceleration, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners and dealers will replace the accelerator pedal stopper with a larger one, free of charge. The recall is began on March 27, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number for this recall is P02. Note: These vehicles are equipped with a brake override system. In the event a pedal is trapped, pushing on the brake pedal will brake the vehicle and enable the driver to slow and stop and turn off the vehicle.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Ram Promaster Cargo Van?

NHTSA has issued six recalls for the 2014 Ram Promaster Cargo Van involving the Brake Light, Tire Pressure Monitoring Systems, Head Restraint, Electrical System, Brake, and Accelerator Pedal.
The reported concerns include trailer brake-light operation, tire-pressure sensor learning, head-restraint position, water-related electrical corrosion, brake-hose leakage, and accelerator-pedal interference.

How do I check if my 2014 Ram Promaster Cargo Van has an open recall?

You can check your 2014 Ram Promaster Cargo Van by entering its VIN at NHTSA.gov or by getting a free VIN check at our service department.
Our team can identify an open recall and explain the manufacturer remedy before service begins.

How much does a 2014 Ram Promaster Cargo Van recall repair cost?

A 2014 Ram Promaster Cargo Van recall repair costs nothing when completed by an authorized dealer under the manufacturer’s recall remedy.
Eligible repairs, software updates, inspections, and replacement parts are performed at no charge to the owner.

Can an independent shop fix a 2014 Ram Promaster Cargo Van recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2014 Ram Promaster Cargo Van at no charge.
An independent shop may provide other maintenance, but recall completion should be handled through an authorized dealer.

Does an open recall affect the trade-in value of the 2014 Ram Promaster Cargo Van?

Buyers and dealers check recall status, so completing an open recall can help provide a clearer vehicle history when you value your trade-in.
Our team can help you understand the recall status before you discuss your next vehicle.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA recall concerns for this van include trailer brake lights that may not illuminate, a TPMS warning that could mask actual low pressure, head restraints that may increase injury risk in a rear impact, and electrical corrosion that could affect airbags, lamps, locks, or vehicle operation. Brake-hose leakage may reduce stopping performance, while accelerator-pedal interference may cause uncontrolled acceleration. Waiting can leave a known safety concern unresolved. If any of these conditions sound familiar, do not delay a VIN check. A factory-authorized remedy is the responsible next step, and eligible recall repairs are completed at no charge.

Factory-Authorized Expertise

Larry H. Miller Chrysler Dodge Jeep Ram Avondale uses factory-trained technicians, manufacturer diagnostic tools, and OEM parts to perform the correct recall remedy for your vehicle. Whether the repair requires a software update, inspection, component replacement, or electrical protection work, our team follows the manufacturer’s instructions. We proudly serve drivers and businesses in Avondale, Goodyear, Buckeye, Litchfield Park, and nearby West Valley communities. Visit us at 10101 West Papago Freeway in Avondale, AZ, for dependable franchise-dealer support and a free VIN recall check.

Simple Next Steps

Start by locating your VIN and contacting our service department for a free recall check. If an open recall appears, bring the vehicle to Larry H. Miller Chrysler Dodge Jeep Ram Avondale so our technicians can verify the condition and perform the manufacturer remedy. If you are unsure whether a repair was completed, schedule an appointment anyway—the VIN check is free. Call 480-207-2126 or schedule an appointment online. Prompt action helps keep your van ready for work and your drivers safer on the road.