Larry H. Miller Chrysler Dodge Jeep Ram Avondale

2014 Ram C/V Tradesman Recall

Ram C/V Tradesman Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Air Bag

FREE1 OPEN RECALL

NHTSA campaign 14V528000 · 18,245 vehicles affected

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2013-2015 Ram C/V Tradesman cargo vans, equipped with two front bucket seats and no rear seating, manufactured July 25, 2012, to August 20, 2014. In the affected vehicles, road hazards such as potholes may cause the front passenger side curtain and/or seat air bags to deploy unexpectedly.

Consequence

Inadvertent air bag deployment can increase the risk of crash or injury to the seat occupant.

Corrective Action

Chrysler will notify owners, and dealers will update the software in the Occupant Restraint Control (ORC) module, free of charge. The recall began October 3, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P51.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Ram C/V Tradesman?

NHTSA has issued one recall for the 2014 Ram C/V Tradesman, affecting the Air Bag component.
The recall concerns possible unexpected deployment of the front passenger-side curtain and/or seat air bags after road hazards such as potholes.

How do I check if my 2014 Ram C/V Tradesman has an open recall?

You can check your 2014 Ram C/V Tradesman by VIN at NHTSA.gov or receive a free VIN check at our service department.
Our team can confirm whether the ORC software remedy is open for your specific vehicle and help arrange the repair.

How much does a 2014 Ram C/V Tradesman recall repair cost?

A 2014 Ram C/V Tradesman recall repair costs nothing when completed by an authorized dealer as the manufacturer remedy.
The applicable remedy is an ORC module software update performed at no charge to the owner.

Can an independent shop fix a 2014 Ram C/V Tradesman recall?

No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
Authorized technicians have the manufacturer procedures and tools needed to complete this safety repair correctly.

Does an open recall affect the trade-in value of a 2014 Ram C/V Tradesman?

Buyers and dealers check recall status, so completing an open recall can help make the trade-in process clearer.
When you are ready to discuss your vehicle, visit our trade-in page to begin.

Recall Service & Dealership Highlights

Address the Air Bag Risk

NHTSA reports one Air Bag recall for certain 2014 Ram C/V Tradesman cargo vans equipped with two front bucket seats and no rear seating. Road hazards such as potholes may cause the front passenger-side curtain and/or seat air bags to deploy unexpectedly. An inadvertent deployment can increase the risk of a crash or injury to the seat occupant. Waiting can leave the concern unresolved during everyday driving, especially on roads with potholes or other hazards. A VIN check determines whether this recall applies to your vehicle, and the manufacturer remedy is a free ORC module software update at an authorized dealer.

Factory-Backed Service Nearby

Larry H. Miller Chrysler Dodge Jeep Ram Avondale provides factory-trained service for drivers in Avondale, Goodyear, Tolleson, Buckeye and nearby West Valley communities. Our technicians use manufacturer diagnostic tools, approved procedures and OEM parts when applicable to help ensure the recall remedy is completed properly. For the Air Bag recall, the manufacturer remedy is an Occupant Restraint Control module software update performed at no charge to the owner. Our team can check the VIN, explain the result and help you move forward with reassurance at our Avondale, Arizona, service department.

Take the Next Safe Step

Start by locating your VIN and contacting our service department for a free recall check. Bring the 2014 Ram C/V Tradesman to Larry H. Miller Chrysler Dodge Jeep Ram Avondale when the team confirms an open recall, and we will perform the manufacturer remedy at no charge. If you are unsure whether the repair was completed, still schedule an appointment so we can check. Do not postpone a safety question because the VIN check is free. Call 480-207-2126 or contact our Avondale service team to take the next step.