Larry H. Miller Chrysler Dodge Jeep Ram Avondale

2014 Ram 2500 Recall

Ram 2500 Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ

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Frequently asked questions

Recall Summary

16 recalls found · All repairs FREE

Engine And Engine Cooling

FREE2 OPEN RECALLS

NHTSA campaign 14V635000 · Reported Oct 8, 2014 · 314,704 vehicles affected

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

Consequence

If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

Corrective Action

Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

Air Bags

FREE2 OPEN RECALLS

NHTSA campaign 15V459000 · Reported Jul 22, 2015 · 1,060,531 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.

Consequence

This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.

Corrective Action

Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.

Equipment

FREE3 OPEN RECALLS

NHTSA campaign 15V461000 · Reported Jul 23, 2015 · 1,416,709 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Consequence

Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Corrective Action

Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

Steering

FREE3 OPEN RECALLS

NHTSA campaign 15V541000 · Reported Aug 26, 2015 · 149,512 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain model year 2014 Ram 2500 trucks and 2013-2014 Ram 3500 trucks and cab chassis manufactured October 9, 2012, to July 29, 2014. The affected vehicles may have inadequate welds securing the front track bar frame brackets, which may result in the bracket components separating from the frame.

Consequence

If the bracket components separate from the frame, the vehicle may be more difficult to steer and control, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will inspect and install a reinforcement bracket over the front track bar bracket. This recall began on February 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R46.

Electrical System

FREE2 OPEN RECALLS

NHTSA campaign 13V486000 · Reported Oct 17, 2013 · 8,370 vehicles affected

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.

Consequence

Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.

Engine And Engine Cooling2

FREE2 OPEN RECALLS

NHTSA campaign 14V635000 · Reported Oct 8, 2014 · 314,704 vehicles affected

Defect

Consequence

If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

Corrective Action

Seat Belts1

FREE1 OPEN RECALL

NHTSA campaign 15V460000 · Reported Jul 22, 2015 · 667,406 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.

Consequence

Air bags that unexpectedly deploy increase the risk of a crash or injury.

Corrective Action

Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.

Air Bags2

FREE2 OPEN RECALLS

NHTSA campaign 15V459000 · Reported Jul 22, 2015 · 1,060,531 vehicles affected

Defect

Consequence

Corrective Action

Equipment3

FREE3 OPEN RECALLS

NHTSA campaign 15V461000 · Reported Jul 23, 2015 · 1,416,709 vehicles affected

Defect

Consequence

Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Corrective Action

Steering3

FREE3 OPEN RECALLS

NHTSA campaign 15V541000 · Reported Aug 26, 2015 · 149,512 vehicles affected

Defect

Consequence

If the bracket components separate from the frame, the vehicle may be more difficult to steer and control, increasing the risk of a crash.

Corrective Action

Electrical System2

FREE2 OPEN RECALLS

NHTSA campaign 13V486000 · Reported Oct 17, 2013 · 8,370 vehicles affected

Defect

Consequence

Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.

Corrective Action

Wheels1

FREE1 OPEN RECALL

NHTSA campaign 17V499000 · Reported Aug 10, 2017 · 1,765 vehicles affected

Defect

Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

Consequence

If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.

Corrective Action

AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.

Power Train1

FREE1 OPEN RECALL

NHTSA campaign 17V821000 · Reported Dec 20, 2017 · 1,482,874 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position…

Consequence

Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Corrective Action

Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

Latches/Locks/Linkages1

FREE1 OPEN RECALL

NHTSA campaign 19V347000 · Reported May 9, 2019 · 1,103,209 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and…

Consequence

If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

Corrective Action

Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Ram 2500?

NHTSA has issued 16 recalls for the 2014 Ram 2500 involving Engine and Engine Cooling, Seat Belts, Air Bags, Equipment, Steering, Electrical System, Wheels, Power Train, and Latches/Locks/Linkages.
The campaigns address potential fire, crash, injury, steering-control, rollaway, wheel, cargo, and restraint-system risks.

How do I check if my 2014 Ram 2500 has an open recall?

You can check your VIN at NHTSA.gov or receive a free VIN check at our service department.
Larry H. Miller Chrysler Dodge Jeep Ram Avondale can confirm eligibility and explain the next step.

How much does a 2014 Ram 2500 recall repair cost?

A 2014 Ram 2500 recall repair costs nothing when the manufacturer remedy is performed at an authorized dealer.
Eligible inspections, parts, software updates, and repairs are completed at no charge to the owner.

Can an independent shop fix a 2014 Ram 2500 recall?

No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
Our technicians use manufacturer diagnostic tools and approved repair procedures.

Does an open recall affect the trade-in value of the 2014 Ram 2500?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in review.
Estimate your vehicle's value through our trade-in page.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA recall concerns for certain 2014 Ram 2500 trucks include fuel-heater overheating, coolant leaks, unexpected air-bag or pretensioner activation, disabled restraint protection, steering-component separation, failed warning lights, cruise control that may not disengage, wheel fracture, unintended rollaway, and tailgate opening. Some issues can increase the risk of fire, crash, injury, loss of steering, or falling cargo. Waiting may leave a known safety concern unresolved. A free VIN check shows whether your truck is affected, while an authorized dealer can perform the manufacturer remedy without charge. If cruise control will not disengage, stop using it until the update is completed.

Factory-Backed Confidence

Larry H. Miller Chrysler Dodge Jeep Ram Avondale provides recall assistance for drivers in Avondale, Goodyear, Buckeye, Litchfield Park, Tolleson, and nearby communities. Our factory-trained technicians use manufacturer diagnostic tools, OEM parts, and the repair procedures specified for each campaign. Eligible recall inspections and remedies are completed at no charge because the manufacturer defines and supports the safety repair. From software updates and steering inspections to restraint, wheel, fuel-system, and latch repairs, our team can help clarify the correct next step. Trust Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, Arizona, for authorized service.

Start With Your VIN

Locate your vehicle identification number, then let our team check it against open recall records. You can schedule service even if you are unsure whether a campaign was completed; the VIN check is free and helps remove the guesswork. Bring the truck to our Avondale service department so technicians can verify the vehicle and perform any eligible manufacturer remedy. Use our service scheduler to schedule an appointment, or contact Larry H. Miller Chrysler Dodge Jeep Ram Avondale at 480-207-2126. Prompt action is reassuring, practical, and the best way to address a potential safety concern.