Larry H. Miller Chrysler Dodge Jeep Ram Avondale

2014 Jeep Grand Cherokee Recall

Jeep Grand Cherokee Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ

Frequently asked questions

Recall Summary

17 recalls found · All repairs FREE

Exhaust Gas Recirculation Cooler

FREE1 OPEN RECALL

NHTSA campaign 20V699000 · 28,884 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Consequence

Combustion in the intake manifold can increase the risk of a fire.

Corrective Action

FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall is expected to begin December 31, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Jeep Grand Cherokee?
  • NHTSA has identified 16 recalls for certain 2014 Jeep Grand Cherokee vehicles involving the Exhaust Gas Recirculation Cooler, Diesel Engine, Electrical System, Alternator, Brake, Brake Fluid Leak, Transmission, Electrical, Air Bag, Electronic Stability Control, Accelerator Pedal, Brake Vacuum Pump, and Exterior Lighting.
  • Defects range from possible engine stalls, fires, reduced braking, and loss of ABS or ESC to airbag concerns, unintended acceleration, rollaway risk, software vulnerabilities, and reduced visibility.
How do I check if my 2014 Jeep Grand Cherokee has an open recall?
  • You can check whether your 2014 Jeep Grand Cherokee has an open recall through a VIN check at NHTSA.gov or receive a free VIN check at our service department.
  • Our team can review the VIN and explain which manufacturer remedy applies.
How much does a 2014 Jeep Grand Cherokee recall repair cost?
  • A 2014 Jeep Grand Cherokee recall repair costs the owner nothing when performed as a manufacturer remedy at an authorized dealer.
  • Remedies may involve inspection, software updates, wiring repair, or replacement of a recalled component.
Can an independent shop fix a 2014 Jeep Grand Cherokee recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy for a 2014 Jeep Grand Cherokee at no charge.
  • Independent shops may perform other repairs, but recall campaigns should be handled by an authorized dealer.
Does an open recall affect the trade-in value of the 2014 Jeep Grand Cherokee?
  • Buyers and dealers check recall status, so completing an open recall can help provide clearer information when you value your trade-in.
  • Ask our team to check the VIN before discussing your vehicle's next step.

Recall Service & Dealership Highlights