Larry H. Miller Chrysler Dodge Jeep Ram Avondale

2014 Jeep Cherokee Recall

Jeep Cherokee Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ

Frequently asked questions

Recall Summary

29 recalls found · All repairs FREE

Exhaust Gas Recirculation Cooler

FREE1 OPEN RECALL

NHTSA campaign 20V699000 · 28,884 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Consequence

Combustion in the intake manifold can increase the risk of a fire.

Corrective Action

FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall is expected to begin December 31, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Jeep Cherokee?
  • NHTSA has issued 14 recalls for the 2014 Jeep Cherokee involving the Electrical System, Transmission, Electrical, Air Bag, Accelerator Pedal, Rear Seat, Windshield Wiper, Liftgate, and Rear Suspension components.
  • These recalls address potential loss of drive, unintended acceleration, air-bag deployment, fire risk, impaired visibility, seat movement, and reduced braking or vehicle control.
How do I check if my 2014 Jeep Cherokee has an open recall?
  • You can check your VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Our team can identify an open recall and explain the manufacturer remedy.
How much does a 2014 Jeep Cherokee recall repair cost?
  • A 2014 Jeep Cherokee recall repair costs nothing when completed by an authorized dealer under the manufacturer remedy.
  • Bring the vehicle to an authorized franchise dealer for the applicable inspection, software update, repair, or replacement.
Can an independent shop fix a 2014 Jeep Cherokee recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Authorized technicians have the required manufacturer procedures, diagnostic equipment, and OEM parts.
Does an open recall affect the trade-in value of a 2014 Jeep Cherokee?
  • Buyers and dealers check recall status, so completing an open recall can help support a smoother appraisal; visit our trade-in page.
  • Our team can help you understand the recall status before you discuss your vehicle's value.

Recall Service & Dealership Highlights