Larry H. Miller Chrysler Dodge Jeep Ram Avondale

2014 Dodge SRT Viper Recall

Dodge SRT Viper Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ

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Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Electrical

FREE1 OPEN RECALL

NHTSA campaign 15V461000 · 1,416,376 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Consequence

Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Corrective Action

Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

Electrical1

FREE1 OPEN RECALL

NHTSA campaign 15V461000 · 1,416,376 vehicles affected

Defect

Consequence

Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Corrective Action

Door1

FREE1 OPEN RECALL

NHTSA campaign 15V178000 · 1,451 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain model year 2013-2014 Dodge Viper vehicles manufactured October 1, 2012, to February 6, 2014. Moisture may get into the door switch, resulting in the driver or passenger door opening unexpectedly while the vehicle is in motion.

Consequence

If the driver or passenger door opens unexpectedly while the vehicle is in motion, there is an increased risk of a crash and injury.

Corrective Action

Chrysler will notify owners, and dealers will replace the door handle assemblies and top covers, free of charge. The recall began on July 10, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R14.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Dodge SRT Viper?

NHTSA has issued two recalls for the 2014 Dodge SRT Viper, affecting the Electrical and Door components.
The Electrical recall concerns radio software vulnerabilities that could allow unauthorized access to certain networked vehicle control systems and increase crash risk.
The Door recall concerns moisture entering a door switch and potentially allowing a door to open unexpectedly while driving, increasing crash and injury risk.

How do I check if my 2014 Dodge SRT Viper has an open recall?

You can check the VIN at NHTSA.gov or receive a free VIN check at our service department.
A VIN check helps confirm whether either recall remains open on your specific Viper.
Schedule an appointment with Larry H. Miller Chrysler Dodge Jeep Ram Avondale if you want our team to verify the status.

How much does a 2014 Dodge SRT Viper recall repair cost?

A 2014 Dodge SRT Viper recall repair costs nothing when completed by an authorized dealer as the manufacturer remedy.
The Electrical recall software update is performed free of charge by a Chrysler dealer.
The Door recall remedy, including replacement of the door handle assemblies and top covers, is also free of charge.

Can an independent shop fix a 2014 Dodge SRT Viper recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
An authorized dealer has access to manufacturer procedures and the equipment needed for recall completion.
Our service team can check your VIN and explain the next step for your Viper.

Does an open recall affect the trade-in value of the 2014 Dodge SRT Viper?

Buyers and dealers check recall status, so an open recall can affect how a vehicle is evaluated during a trade-in.
Completing a free recall remedy may help you present a more complete vehicle history when discussing your Viper.
To begin, visit our trade-in page and let our team help you understand the next step.

Recall Service & Dealership Highlights

Address Safety Concerns

NHTSA identifies two recalls for this Viper. The Electrical issue involves radio software vulnerabilities that could allow third-party access to certain networked vehicle control systems. Unauthorized modification or control could increase crash risk. The Door issue involves moisture entering a door switch, potentially allowing a driver or passenger door to open unexpectedly while the vehicle is moving. That could increase the risk of a crash and injury. Waiting leaves these concerns unresolved. Because the manufacturer remedies are free, a VIN check and prompt service visit are practical ways to move forward with confidence.

Factory-Backed Service

Larry H. Miller Chrysler Dodge Jeep Ram Avondale provides recall assistance from our location at 10101 West Papago Freeway in Avondale, AZ. Factory-trained technicians use manufacturer diagnostic tools, approved procedures, and OEM parts when required to complete the remedy. The Electrical recall software update and the Door recall replacement are performed at no charge when applicable. We serve drivers throughout Avondale and nearby Goodyear, Glendale, Buckeye, Phoenix, and surrounding communities. Our team can check your VIN, explain the result clearly, and help you take care of the manufacturer safety repair.

Take the Next Step

Start with your Viper’s VIN and contact our service department for a free recall check. If an open recall appears, bring the vehicle to Larry H. Miller Chrysler Dodge Jeep Ram Avondale so our team can review the manufacturer remedy and arrange the repair. You can schedule service even if you are unsure whether a previous owner completed the work. A recall notice, a safety concern, or simple uncertainty is reason enough to call. We will help clarify the status and guide you through the next step.