Larry H. Miller Chrysler Dodge Jeep Ram Avondale

2014 Dodge Journey Recall

Dodge Journey Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ

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Frequently asked questions

Recall Summary

7 recalls found · All repairs FREE

Electrical System

FREE1 OPEN RECALL

NHTSA campaign 18V332000 · 4,846,885 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise contro

Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Electrical System1

FREE1 OPEN RECALL

NHTSA campaign 18V332000 · 4,846,885 vehicles affected

Defect

Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Corrective Action

Equipment1

FREE1 OPEN RECALL

NHTSA campaign 17V824000 · 61,915 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembl

Consequence

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Corrective Action

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Air Bag1

FREE1 OPEN RECALL

NHTSA campaign 17V432000 · 363,480 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

Consequence

Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.

Corrective Action

Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.

Steering1

FREE1 OPEN RECALL

NHTSA campaign 16V273000 · 10,944 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Consequence

A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

Brake1

FREE1 OPEN RECALL

NHTSA campaign 15V675000 · 275,614 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Electronic Stability Control (ESC) system.

Consequence

If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary. These repairs will be performed free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R61.

Engine1

FREE1 OPEN RECALL

NHTSA campaign 15V431000 · 144,416 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.

Consequence

If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.

Corrective Action

Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.

Label1

FREE1 OPEN RECALL

NHTSA campaign 14V711000 · 667 vehicles affected

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2014-2015 Dodge Journey vehicles manufactured October 25, 2013, to August 22, 2014. The affected vehicles may be equipped with tire placard labels which contain inaccurate seating capacity and occupant/cargo combined weight information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 110, Tire Selection and Rims for Passenger Cars.

Consequence

With inaccurate information on the tire placard, the operator may overload the vehicle, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will install a correct tire placard label, free of charge. The recall began April 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P70.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Dodge Journey?

NHTSA has issued seven recalls for the 2014 Dodge Journey involving the Electrical System, Equipment, Air Bag, Steering, Brake, Engine, and Label components.
The recalls address cruise-control software, a fire extinguisher, air bag wiring, power steering components, ABS and ESC systems, an engine cover, and tire placard information.

How do I check if my 2014 Dodge Journey has an open recall?

You can check your 2014 Dodge Journey at NHTSA.gov or receive a free VIN check at our service department.
Our team can confirm open manufacturer recalls and explain the required remedy.

How much does a 2014 Dodge Journey recall repair cost?

A 2014 Dodge Journey recall repair costs nothing when performed by an authorized dealer because the manufacturer remedy is free to the owner.
Bring the vehicle in for confirmation and completion of the applicable repair.

Can an independent shop fix a 2014 Dodge Journey recall?

No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
Authorized technicians have the manufacturer procedures and equipment needed for recall work.

Does an open recall affect the trade-in value of the 2014 Dodge Journey?

Buyers and dealers check recall status, so completing an open recall can help keep the trade-in process moving; value your trade-in to get started.
Recall completion also helps document that the manufacturer safety remedy was addressed.

Recall Service & Dealership Highlights

Address Safety Concerns

NHTSA recall information identifies seven safety-related concerns for the 2014 Dodge Journey. Cruise control may fail to disengage, and an air bag may deploy unexpectedly. Loss of power steering assist or disabled ABS and ESC can make the vehicle harder to control. An engine cover may contact the exhaust manifold and increase fire risk, while a defective fire extinguisher may not discharge when needed. An inaccurate tire placard could contribute to overloading. Waiting leaves a known issue unresolved. Stop using cruise control until its software remedy is completed, and bring the vehicle in promptly for a free VIN check and any applicable repair.

Factory-Backed Recall Care

Larry H. Miller Chrysler Dodge Jeep Ram Avondale provides the manufacturer recall remedy with factory-trained technicians, manufacturer diagnostic tools, and OEM parts when parts are required. Our team checks the VIN, confirms the open recall, and completes eligible repairs at no charge to the owner. We are located at 10101 West Papago Freeway in Avondale, AZ, serving Goodyear, Buckeye, Tolleson, Litchfield Park, and nearby West Valley communities. Choose an authorized franchise dealer for repair procedures designed specifically for your Dodge Journey and its identified safety concern.

Simple Steps Forward

Start by checking the VIN with our service department, even if you are unsure whether a prior owner completed the work. Next, bring your 2014 Dodge Journey to Larry H. Miller Chrysler Dodge Jeep Ram Avondale so our team can verify the recall status and inspect the vehicle as required. Then schedule an appointment for the manufacturer remedy. The VIN check is free, and eligible recall repairs are performed at no charge. Call 480-207-2126 if you have questions before visiting our Avondale service center.