Larry H. Miller Chrysler Dodge Jeep Ram Avondale

2014 Dodge Durango Recall

Dodge Durango Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ

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Frequently asked questions

Recall Summary

11 recalls found · All repairs FREE

Electrical System

FREE2 OPEN RECALLS

NHTSA campaign 18V332000 · 4,846,885 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise contro

Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Alternator

FREE3 OPEN RECALLS

NHTSA campaign 17V741000 · 17,116 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

Consequence

If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.

Electrical System2

FREE2 OPEN RECALLS

NHTSA campaign 18V332000 · 4,846,885 vehicles affected

Defect

Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Corrective Action

Alternator3

FREE3 OPEN RECALLS

NHTSA campaign 17V741000 · 17,116 vehicles affected

Defect

Consequence

If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.

Corrective Action

Brake1

FREE1 OPEN RECALL

NHTSA campaign 17V572000 · 646,394 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.

Consequence

If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.

Electrical1

FREE1 OPEN RECALL

NHTSA campaign 15V461000 · 1,416,376 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Consequence

Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Corrective Action

Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

Air Bag1

FREE1 OPEN RECALL

NHTSA campaign 14V643000 · 126,772 vehicles affected

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light +MIL+ should illuminate to initially warn drivers of a failure.

Consequence

If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.

Corrective Action

Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.

Electronic Stability Control1

FREE1 OPEN RECALL

NHTSA campaign 14V636000 · 132,223 vehicles affected

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.

Consequence

If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.

Accelerator Pedal1

FREE1 OPEN RECALL

NHTSA campaign 14V293000 · 6,120 vehicles affected

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise

Consequence

The unintended continued acceleration may increase the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.

Brake Vacuum Pump1

FREE1 OPEN RECALL

NHTSA campaign 14V154000 · 644,354 vehicles affected

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.

Consequence

The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Dodge Durango?

NHTSA recall information identifies 11 recalls for the 2014 Dodge Durango involving Electrical System, Alternator, Brake, Electrical, Air Bag, Electronic Stability Control, Accelerator Pedal, and Brake Vacuum Pump components.
Reported risks include stalling, fire, reduced braking, disabled air bags or ESC, unintended acceleration, and unauthorized control of certain vehicle systems.

How do I check if my 2014 Dodge Durango has an open recall?

You can check your 2014 Dodge Durango by entering its VIN at NHTSA.gov or by getting a free VIN check at our service department.
Our team can identify open recalls and explain the manufacturer remedy before work begins.

How much does a 2014 Dodge Durango recall repair cost?

A 2014 Dodge Durango recall repair is free at an authorized dealer when the vehicle is covered by the manufacturer recall.
The remedy may involve inspection, software programming, replacement parts, or another manufacturer-specified repair.

Can an independent shop fix a 2014 Dodge Durango recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Larry H. Miller Chrysler Dodge Jeep Ram Avondale has factory-trained technicians and manufacturer diagnostic tools for recall service.

Does an open recall affect the trade-in value of the 2014 Dodge Durango?

Buyers and dealers check recall status, so completing an open recall can make the trade-in process more straightforward; visit our trade-in page to learn more.
Our team can help you understand the recall status before you discuss your vehicle’s trade-in.

Recall Service & Dealership Highlights

Protect Your Safety

NHTSA recall information identifies defects that may affect cruise-control operation, alternator performance, wiring, braking, air bags, stability control, accelerator behavior, and brake-booster protection. Possible consequences include unintended acceleration, a vehicle stall, fire, reduced braking ability, disabled air bags or seat belt pretensioners, and less control during certain driving situations. Waiting can leave a safety defect unresolved, especially when warning signs are easy to miss. Stop using cruise control if the related recall applies until the software update is completed, and contact our service team for a VIN check and next steps.

Factory-Backed Care

Larry H. Miller Chrysler Dodge Jeep Ram Avondale provides recall support with factory-trained technicians, manufacturer diagnostic tools, and OEM parts. Our team follows the manufacturer’s remedy for each affected component, whether that means updating software, inspecting wiring or a brake shield, replacing an alternator or restraint module, or addressing the brake booster. Manufacturer safety recall repairs are performed at no charge to the owner. We proudly serve drivers in Avondale, AZ, and nearby West Valley communities such as Goodyear, Buckeye, Glendale, and Tolleson.

Take the Next Step

Start with a VIN check, then bring your vehicle to our service department if an open recall appears. Schedule service even if you are unsure whether a prior owner completed the repair, because the check is free and helps clarify what your Durango needs. Our advisors can explain the manufacturer remedy and arrange the visit around your schedule. Use our schedule an appointment link to get started, and ask about available service financing if you need to get service now and pay later.