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Larry H. Miller Chrysler Dodge Jeep Ram Avondale
Dodge SRT Viper Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ
SCHEDULE NOWFrequently asked questionsNHTSA campaign 15V461000 · 1,416,376 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Corrective Action
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
NHTSA campaign 15V178000 · 1,451 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain model year 2013-2014 Dodge Viper vehicles manufactured October 1, 2012, to February 6, 2014. Moisture may get into the door switch, resulting in the driver or passenger door opening unexpectedly while the vehicle is in motion.
Consequence
If the driver or passenger door opens unexpectedly while the vehicle is in motion, there is an increased risk of a crash and injury.
Corrective Action
Chrysler will notify owners, and dealers will replace the door handle assemblies and top covers, free of charge. The recall began on July 10, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R14.
NHTSA campaign 15V461000 · 1,416,376 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Corrective Action
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
NHTSA campaign 15V178000 · 1,451 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain model year 2013-2014 Dodge Viper vehicles manufactured October 1, 2012, to February 6, 2014. Moisture may get into the door switch, resulting in the driver or passenger door opening unexpectedly while the vehicle is in motion.
Consequence
If the driver or passenger door opens unexpectedly while the vehicle is in motion, there is an increased risk of a crash and injury.
Corrective Action
Chrysler will notify owners, and dealers will replace the door handle assemblies and top covers, free of charge. The recall began on July 10, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R14.
5 common questions answered
NHTSA identifies two recalls affecting the 2013 Dodge SRT Viper. An Electrical recall involves radio software vulnerabilities that could permit unauthorized access to certain networked vehicle control systems, potentially allowing remote modification or control and increasing crash risk. A Door recall involves moisture entering a door switch, which could cause the driver or passenger door to open unexpectedly while the vehicle is moving, increasing the risk of a crash and injury. Waiting can leave a known safety concern unresolved. A free VIN check confirms whether either remedy remains open, and an authorized dealer can complete the applicable repair without charge.
Larry H. Miller Chrysler Dodge Jeep Ram Avondale provides recall support with factory-trained technicians, manufacturer diagnostic tools, and OEM parts or software procedures specified by Chrysler. Eligible recall remedies are completed at no charge to the owner, including the Electrical software update or the Door component replacement. Our dealership is located in Avondale, Arizona, and serves drivers from Phoenix, Goodyear, Buckeye, and nearby communities. When you want clear answers from an authorized franchise dealer, our team can check your VIN, explain the applicable remedy, and help you arrange a convenient visit for professional recall service.
Begin by locating your VIN and contacting our Avondale service department. We can check for open recalls, explain the manufacturer’s remedy, and help you bring the vehicle in for service. If you are unsure whether a prior repair was completed, schedule service anyway—the VIN check is free and can clarify the next step. Use the service scheduler to request an appointment, or call 480-207-2126 for assistance. Prompt action is reassuring because it replaces uncertainty with a confirmed status and, when needed, a no-charge recall repair performed by an authorized Chrysler, Dodge, Jeep, and Ram dealer.
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