Larry H. Miller Chrysler Dodge Jeep Ram Avondale

2013 Dodge Journey Recall

Dodge Journey Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ

Frequently asked questions

Recall Summary

4 recalls found · All repairs FREE

Air Bag

FREE1 OPEN RECALL

NHTSA campaign 17V432000 · 363,480 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

Consequence

Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.

Corrective Action

Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2013 Dodge Journey?
  • NHTSA recall information identifies four recalls for the 2013 Dodge Journey: Air Bag, Steering, Brake, and Engine.
  • The reported concerns include unexpected driver's frontal air bag deployment, loss of power steering assist, possible ABS or ESC disablement, and an engine-cover fire risk on vehicles with a 2.4L engine.
How do I check if my 2013 Dodge Journey has an open recall?
  • A VIN check at NHTSA.gov or a free VIN check at our service department can confirm whether your 2013 Dodge Journey has an open recall.
  • Larry H. Miller Chrysler Dodge Jeep Ram Avondale can check the VIN and explain the applicable manufacturer remedy.
How much does a 2013 Dodge Journey recall repair cost?
  • A 2013 Dodge Journey recall repair costs nothing when performed by an authorized dealer under the manufacturer recall remedy.
  • Eligible repairs, including the specified inspections, replacements, sealing, and mounting-system installation, are performed free of charge.
Can an independent shop fix a 2013 Dodge Journey recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Our factory-trained technicians use manufacturer diagnostic tools and OEM parts for eligible recall repairs.
Does an open recall affect the trade-in value of the 2013 Dodge Journey?
  • Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation; visit our trade-in page to get started.
  • We can help you verify recall status before you discuss your vehicle's next step.

Recall Service & Dealership Highlights