Larry H. Miller Chrysler Dodge Jeep Ram Avondale

2013 Dodge Grand Caravan Recall

Dodge Grand Caravan Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ

Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Electrical System

FREE2 OPEN RECALLS

NHTSA campaign 14V234000 · 644,850 vehicles affected

Defect

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Consequence

An overheated switch may result in a vehicle fire.

Corrective Action

Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2013 Dodge Grand Caravan?
  • NHTSA recall information identifies three recalls for the 2013 Dodge Grand Caravan: two affecting the Electrical System and one affecting the Air Bag system.
  • The Electrical System recalls involve an overheating vent window switch and occupant restraint control module software that could affect side-airbag deployment.
  • The Air Bag recall involves incorrect occupant restraint control module software that could cause airbags to deploy improperly or not deploy.
How do I check if my 2013 Dodge Grand Caravan has an open recall?
  • You can check your 2013 Dodge Grand Caravan by entering its VIN at NHTSA.gov or by getting a free VIN check at our service department.
  • Larry H. Miller Chrysler Dodge Jeep Ram Avondale can determine whether a recall remains open and identify the manufacturer remedy.
  • Call 480-207-2126 or schedule an appointment online.
How much does a 2013 Dodge Grand Caravan recall repair cost?
  • A 2013 Dodge Grand Caravan recall repair costs nothing when completed by an authorized dealer under the manufacturer recall remedy.
  • The dealer may replace the vent window switch, update the restraint control module software, or replace the module, depending on the applicable recall.
Can an independent shop fix a 2013 Dodge Grand Caravan recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • An independent shop may provide other repairs, but manufacturer recall remedies should be handled by an authorized dealer using the required procedures and parts.
Does an open recall affect the trade-in value of the 2013 Dodge Grand Caravan?
  • Buyers and dealers check recall status, so completing an open recall can help present your 2013 Dodge Grand Caravan for trade with its safety concerns addressed.
  • Review your vehicle's options and value your trade-in with our team.

Recall Service & Dealership Highlights