Larry H. Miller Chrysler Dodge Jeep Ram Avondale

2013 Chrysler Town and Country Recall

Chrysler Town and Country Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ

Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Electrical System

FREE2 OPEN RECALLS

NHTSA campaign 14V234000 · 644,850 vehicles affected

Defect

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Consequence

An overheated switch may result in a vehicle fire.

Corrective Action

Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2013 Chrysler Town and Country?
  • NHTSA has issued three recalls for the 2013 Chrysler Town and Country involving the Electrical System and Air Bag components.
  • Two recalls concern the Electrical System: an overheating vent window switch and occupant restraint software that may deploy opposite-side air bags.
  • One recall concerns Air Bag software that may cause an air bag not to deploy or to deploy improperly.
How do I check if my 2013 Chrysler Town and Country has an open recall?
  • You can check your 2013 Chrysler Town and Country at NHTSA.gov or receive a free VIN check at our service department.
  • A VIN check confirms whether an applicable manufacturer recall remains open for your vehicle.
How much does a 2013 Chrysler Town and Country recall repair cost?
  • A 2013 Chrysler Town and Country recall repair costs nothing when completed by an authorized dealer as the manufacturer remedy.
  • The listed remedies, including switch replacement, module software service, and module replacement, are performed free of charge when applicable.
Can an independent shop fix a 2013 Chrysler Town and Country recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy for a 2013 Chrysler Town and Country recall at no charge.
  • An authorized dealer has access to the manufacturer’s recall procedure, diagnostic tools, and OEM parts.
Does an open recall affect the trade-in value of the 2013 Chrysler Town and Country?
  • Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation; value your trade-in to begin.
  • Addressing an open safety campaign also helps document that the manufacturer remedy was completed.

Recall Service & Dealership Highlights