Larry H. Miller Chrysler Dodge Jeep Ram Avondale

2012 Ram 3500 Recall

Ram 3500 Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ

Frequently asked questions

Recall Summary

9 recalls found · All repairs FREE

Engine And Engine Cooling

FREE1 OPEN RECALL

NHTSA campaign 14V635000 · Reported Oct 8, 2014 · 314,704 vehicles affected

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

Consequence

If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

Corrective Action

Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2012 Ram 3500?
  • NHTSA has issued eight recalls for the 2012 Ram 3500, involving Engine And Engine Cooling, Power Train, Equipment, Steering, Electrical System, Air Bags, and Wheels.
  • The reported risks include fire, unintended rollaway, loss of steering control, stalling, air-bag deployment concerns, and possible wheel separation.
How do I check if my 2012 Ram 3500 has an open recall?
  • You can check your 2012 Ram 3500 by VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Bring your truck to Larry H. Miller Chrysler Dodge Jeep Ram Avondale so our team can review applicable recall status and next steps.
How much does a 2012 Ram 3500 recall repair cost?
  • A 2012 Ram 3500 recall repair costs nothing when completed by an authorized dealer under the manufacturer campaign.
  • The remedy is defined by the manufacturer and is performed by a factory-trained technician at no charge to the owner.
Can an independent shop fix a 2012 Ram 3500 recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy for a 2012 Ram 3500 at no charge.
  • An independent shop may handle other repairs, but recall remedies should be arranged through an authorized dealer.
Does an open recall affect the trade-in value of the 2012 Ram 3500?
  • Buyers and dealers check recall status, so an open recall can affect how a 2012 Ram 3500 is evaluated for trade-in.
  • Review your options through our trade-in page and complete eligible recall work before discussing your truck's next step.

Recall Service & Dealership Highlights