Larry H. Miller Chrysler Dodge Jeep Ram Avondale

2012 Ram 2500 Recall

Ram 2500 Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ

Frequently asked questions

Recall Summary

5 recalls found · All repairs FREE

Engine And Engine Cooling

FREE1 OPEN RECALL

NHTSA campaign 14V635000 · Reported Oct 8, 2014 · 314,704 vehicles affected

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

Consequence

If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

Corrective Action

Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2012 Ram 2500?
  • NHTSA has issued five recalls for the 2012 Ram 2500 involving Engine And Engine Cooling, Steering, Equipment, Power Train, and Air Bags.
  • The reported concerns include fuel-heater overheating, possible steering-linkage breakage, seat-cover air-bag interference, unintended rollaway, and unexpected driver air-bag deployment.
How do I check if my 2012 Ram 2500 has an open recall?
  • You can check your 2012 Ram 2500 with its VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Because recall status is tied to the individual vehicle, a VIN check is the most direct way to confirm whether a remedy remains open.
How much does a 2012 Ram 2500 recall repair cost?
  • A 2012 Ram 2500 recall repair costs nothing when completed by an authorized dealer as the manufacturer’s remedy.
  • Bring the vehicle in so our team can verify the applicable campaign and complete the required repair.
Can an independent shop fix a 2012 Ram 2500 recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • An independent shop may handle other repairs, but recall completion should be confirmed through an authorized dealer.
Does an open recall affect the trade-in value of the 2012 Ram 2500?
  • Buyers and dealers check recall status, so an open recall can affect the trade-in discussion until the remedy is completed.
  • When you are ready, visit our trade-in page and ask our team to verify recall completion.

Recall Service & Dealership Highlights