Larry H. Miller Chrysler Dodge Jeep Ram Avondale

2012 Dodge Journey Recall

Dodge Journey Recall service at Larry H. Miller Chrysler Dodge Jeep Ram Avondale in Avondale, AZ

Frequently asked questions

Recall Summary

6 recalls found · All repairs FREE

Engine And Engine Cooling

FREE2 OPEN RECALLS

NHTSA campaign 11V487000 · Reported Sep 29, 2011 · 667 vehicles affected

Defect

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.

Consequence

CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.

Corrective Action

CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2012 Dodge Journey?
  • NHTSA identifies six recalls for the 2012 Dodge Journey involving Engine And Engine Cooling, Service Brakes, Hydraulic, Electronic Stability Control (ESC), Steering, and Air Bags.
  • The concerns include possible engine seizure, vehicle fire risk, loss of braking ability, disabled ABS or ESC, loss of power steering assist, and unexpected air bag deployment.
How do I check if my 2012 Dodge Journey has an open recall?
  • You can check your 2012 Dodge Journey at NHTSA.gov or receive a free VIN check at our service department.
  • To have our team handle the check, schedule an appointment before visiting.
How much does a 2012 Dodge Journey recall repair cost?
  • A 2012 Dodge Journey recall repair is free at an authorized dealer when the VIN confirms an applicable manufacturer recall.
  • The remedy is determined by the manufacturer and may involve inspection, replacement, sealing, or repair.
Can an independent shop fix a 2012 Dodge Journey recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Our factory-trained technicians use manufacturer diagnostic tools and OEM parts for eligible recall work.
Does an open recall affect the trade-in value of the 2012 Dodge Journey?
  • Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in process; visit our trade-in page to get started.
  • Recall completion does not replace a vehicle appraisal or VIN-specific evaluation.

Recall Service & Dealership Highlights